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Client Support Specialist

The Temp Connection
Tucson, AZ Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Client Support Specialist needed to support a Financial Advisor. A knowledge of industry terms and regulations is required.

Pay : $60,000- $70,000 / year depending on experience

Full Time, Mon-Fri 8a-5p

Direct Hire

A Client Support Specialist supports the firm's Financial Advisory Team (Certified Financial Planners®) by providing assistance with a variety of tasks, so the advisors are more efficient and focused on business development and professional responsibilities.

Job Responsibilities :

  • Client management, assisting clients with detailed account information and maintenance.
  • Opening of Client accounts including Taxable accounts; Individual, etc. Tax Deferred accounts; IRA's, Beneficiary IRA's, SEP's, Defined Benefit Plans (DB), Solo 401ks Plans, SIMPLE IRA's, etc. Tax Exempt accounts; Roth IRA's.
  • Account money transfers / funding accounts.
  • Receiving checks and sending distributions to clients.
  • Account follow up- via phones calls to clients, and vendors, and open communication with the financial advisor for any updates on client accounts.
  • Portfolio Asset Allocation (PAA) includes regular, monthly, and special requests.
  • Client service requests : setting up monthly account transfers for additional savings and preparing an auto-rebalance in the account for that cash receipt.
  • Facilitating client requested Qualified Charitable Distributions (QCD's).
  • Monthly Cash Reports.
  • Tax withholdings notices.
  • Annual Tax filing forms (1099's).
  • Account Model Portfolio Rebalance (AMPR) requests.
  • Providing notes that serve as explanations behind a previous trade done by the financial advisor.
  • Management of client performance reports.
  • Maintenance and accurate reporting of cash reports.
  • Other duties are assigned to assist on site Financial Advisors and general staff.

Requirements / Desired Skills

  • Bachelor's Degree or at least two years of previous experience in Financial Planning.
  • A knowledge of industry terms and regulations is required.
  • iRebal knowledge including allocations is highly desirable.
  • Must have excellent customer service skills and be highly organized.
  • Must possess superb oral and written communication skills.
  • Needs the ability to work in a team environment and do whatever is needed, big or small.
  • Professional appearance and demeanor.
  • Attention to detail.
  • Willingness to succeed, self-motivated.
  • Strong team player.
  • Excellent communicator in verbal and written communications.
  • Must pass background check.
  • Full benefits offered.

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    Salary : $60,000 - $70,000

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