What are the responsibilities and job description for the Membership Director position at The TemPositions Group of Companies?
Description
Membership Director Responsibilities & Duties
Membership Director Responsibilities & Duties
- Create and implement a new member onboarding plan
- Develop and implement membership growth strategies
- Analyze membership data to identify trends and opportunities
- Communicate with staff to promote membership benefits
- Address member inquiries and resolve issues promptly
- Maintain accurate and up-to-date membership records
- Identify and cultivate partnerships that enhance member value
- Implement member retention strategies
- Works well independently by exercising discretion and independent judgement
- Has a passion for building Jewish community and engaging people with synagogue life
- This role is best filled by an individual who delights in relationships and networking
- Empathy: you are able to put yourself in others' shoes, you can “read between the lines” when someone says one thing but means another, you genuinely enjoy helping people
- Self-motivation & sense of ownership
- Superior written and spoken communication: you tailor what you say and how you say it based on the listener/reader and the situation, you ask follow-up questions to make sure you understand and are understood
- Highly organized: you sweat the details and work hard to make sure everything is executed according to plan. But, you’re also comfortable making decisions on the fly.
- “Improver” mindset: you're always noticing and suggesting ways to make things better
- Fast learner, takes initiative, anticipates needs and adapts to situations as they arise
- A deep understanding of the organization's mission and values
- Experience in membership management or related field
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proficiency in data analysis and reporting
- Strong problem-solving skills
- Ability to manage multiple projects simultaneously
- Familiarity with CRM and membership management software
- Understanding of marketing and promotional strategies
- Bachelor's degree required
- Minimum of 5 years of experience in membership management or similar role
- Proven track record of developing and implementing successful membership programs
- Exceptional organizational and time-management skills
- Strong analytical and strategic planning abilities
- Ability to work collaboratively across departments
- Proficiency in Microsoft Office Suite and membership management software
- Demonstrated ability to build and maintain relationships with members and stakeholders
- Strong attention to detail and accuracy
Salary : $115,000
