What are the responsibilities and job description for the Collections Representative position at The Thomas Agency, Inc.?
The Thomas Agency has an immediate opening for a Entry-Level Collections Representative. This is a full time (40 hours), Monday through Friday 8am-5pm. *Overtime available seasonally and to individuals who have completed initial training.
Hybrid remote work schedule available after nesting period.
Duties will include but are not limited to:
- Contacting consumers for payment on delinquent bills
- Receiving incoming calls from consumers who want to pay their bills, make payment plans, or dispute their bills
- Reading and applying information in notes from previous conversations with representatives
- Treating all consumers with dignity
The ideal candidates must be trustworthy, reliable, & willing to learn. Ideally the candidates will be able to type and talk. We will train the right candidate for this compelling industry.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person