Demo
Salary Resume Critique Job Openings

RIS PACS Support Analyst (Remote, Contract)

The Thor Group
Atlanta, GA Remote Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/4/2025

RIS PACS Support Analyst (Remote, Contract)

Are you a highly skilled and committed RIS PACS Support Analyst ready to take on an exciting opportunity for growth and impact? Our client, a prominent healthcare provider, is seeking a RIS PACS Support Analyst (remote, contract) who will be responsible for providing system support to radiology end-users, including radiology staff, radiologists, physicians and other stakeholders.

Your primary tasks will involve troubleshooting and resolving system issues related to the Radiology Information System (RIS) and Picture Archiving and Communication System (PACS). The role will encompass both Level 1 and Level 2 support, as well as proper documentation of issues and resolutions. This remote position may require some travel to client sites as needed.

Type : Contract, Remote (may involve some travel)

Start : December 2024

Position Description :

  • Provide technical support to radiology users, including radiology staff, radiologists, physicians and other key stakeholders, ensuring seamless system functionality.
  • Troubleshoot, diagnose, and resolve RIS and PACS system issues, ensuring minimal disruption to workflow and patient care.
  • Address and resolve Level 1 and Level 2 support requests, either remotely or via travel to client locations as needed.
  • Document support activities and troubleshooting steps in the ticketing system, ensuring accurate records of issues, solutions, and follow-up actions.
  • Work closely with internal IT teams and vendors to escalate and resolve more complex issues that require higher-level expertise.
  • Provide end-user training and guidance on system usage, best practices, and troubleshooting common issues.
  • Collaborate with Radiology leadership and other d epartments to ensure system integration and optimization for clinical and operational needs.
  • Monitor system performance, identify potential issues, and proactively recommend improvements.
  • Assist in system upgrades, implementations, and configuration changes as needed.
  • Stay current on updates, patches, and enhancements to RIS / PACS systems, ensuring timely implementation and testing.

Requirements :

  • Strong technical troubleshooting skills with a deep understanding of PACS, RIS, and medical imaging system workflows.
  • Experience with system integration, networking, and database management.
  • Excellent communication skills, both verbal and written, to interact with end-users and IT teams effectively.
  • Ability to provide clear documentation of technical issues and resolutions.
  • Strong customer service skills, with the ability to assist non-technical users in understanding complex issues.
  • Ability to provide training and hands-on support during and after system implementations.
  • Ability to work independently and remotely while managing multiple tasks efficiently.
  • Bachelor’s degree in Computer Science, Information Technology, Healthcare Informatics, or related field (or equivalent experience).

    • Desired Skills :

  • Familiarity with HL7, DICOM, and other healthcare communication standards.
  • Experience with Radiology Information Systems (RIS) such as McKesson, Cerner, GE Centricity etc.
  • Experience with Picture Archiving and Communication Systems (PACS) like Philips, Fuji, Siemens etc.
  • Knowledge of HIPAA regulations and healthcare IT security best practices.

    • We look forward to the possibility of you joining our client’s dynamic team.

    Apply to this position by simply clicking the APPLY button below.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a RIS PACS Support Analyst (Remote, Contract)?

    Sign up to receive alerts about other jobs on the RIS PACS Support Analyst (Remote, Contract) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $80,062 - $120,119
    Income Estimation: 
    $104,680 - $202,844
    Income Estimation: 
    $122,633 - $166,569
    Income Estimation: 
    $116,413 - $176,962
    Income Estimation: 
    $129,120 - $252,029
    Income Estimation: 
    $34,730 - $42,129
    Income Estimation: 
    $62,542 - $75,625
    Income Estimation: 
    $62,542 - $75,625
    Income Estimation: 
    $74,333 - $101,518
    Income Estimation: 
    $90,324 - $113,131
    Income Estimation: 
    $97,986 - $122,912
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at The Thor Group

    RIS PACS Administrator (Remote, Contract)
    The Thor Group
    Hired Organization Address Atlanta, GA Full Time
    RIS PACS Administrator (Remote, Contract) Are you a highly skilled and committed RIS PACS Administrator ready to take on...
    RPG Developer (Remote, Contract)
    The Thor Group
    Hired Organization Address Atlanta, GA Full Time
    RPG Developer (Remote, Contract) w / Premier Professional Svc. Org. Are you an RPG Developer ready to take your career t...
    View More Jobs at The Thor Group

    Not the job you're looking for? Here are some other RIS PACS Support Analyst (Remote, Contract) jobs in the Atlanta, GA area that may be a better fit.

    RIS PACS Implementation Analyst (Remote, Contract)

    The Thor Group, Atlanta, GA

    RIS PACS Administrator (Remote, Contract)

    The Thor Group, Atlanta, GA

    View More Jobs

    AI Assistant is available now!

    Feel free to start your new journey!