What are the responsibilities and job description for the Sr Engineer Collaboration and Office Technologies position at The Timberline Group Company?
We are currently seeking a Sr Office Technologies Engineer to join our Office Technologies - End User Support team. This role is responsible for the support, continuous growth and improvement of collaboration tools and platforms, through analysis, troubleshooting, building knowledge, supporting, and empowering the workforce.
Duties will include :
- Administration of O365 Applications (Power Platforms, OneDrive, Teams, SharePoint, Employee Portal)
- Responsibility of providing some internal online TEAMS Training courses to employees that sign up.
- Provide training and support as needed to our Global Onsite IT Staff on the supported applications.
- Design, develop and communicate document management solutions providing assistance with document migrations to support company document retention and security policies and procedures.
- Provide end-to-end root cause analysis and assistance for issues related to Office 365
- Provide knowledge sharing to support staff on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, SharePoint, Outlook). Design and Implement solutions that meet business requirements using the O365
- Evaluate next-generation collaborative tools, developing change plans and deploying new solutions.
- Interact daily with IT Teams (Offshore, End User Computing, Global IT Onsite staff, Security) to provide and share technical issue resolution knowledge and deployment / adoption best practice processes.
- Manage MS Licensing for various software as needed. Such as Teams, Visio, Project, M365 - E3
- Design, lead, and grow device management strategy using MECM and inTune
The Lifestyle :
This position is a full-time role, working from our corporate headquarters in St Louis, MO. Flexible work policies, including hybrid office / home working arrangements.
About you :
