Demo

Cleaner and Breakfast Attendant

The Timber
Gatlinburg, TN Full Time
POSTED ON 3/14/2025
AVAILABLE BEFORE 4/6/2025

Job Description

Job Description

Summary : The Timber at Holly Branch is a boutique hotel in Gatlinburg, TN . The Housekeeper and Hospitality Agent will be responsible for cleaning the lodge and rooms consistently based on hotel standards, setting up the laundry cart, organizing the laundry closet and setting up / maintaining the breakfast buffet, beverage station and dining areas in a consistent and timely manner.

Responsibilities :

General Cleaning Responsibilities (Housekeeping)

  • Properly prepare and clean the rooms and ensure all accommodations are guest ready prior to each stay.
  • Ensure all lodging accommodations are clean and organized meeting exceptional standards.
  • Ensure guests have left accommodations in good condition at check-out.
  • Vacuum, sweep, mop, dust, and wash all surfaces, collecting and removing debris from property as needed.
  • Manage and restock linens after each stay and restock suites with standard supplies.
  • Set up and maintain the laundry cart and organize the laundry closet.
  • Audit and ensure all furniture, fixtures, and equipment meet the quality cleanliness standards and checklists provided by The Timber.
  • Notify and recommend to management if furnishings, linens, etc. need repair or replacement.

Breakfast Attendant Responsibilities (Hospitality)

  • Prepare breakfast dining area and tables for service with special attention to sanitation and order.
  • Set up and maintain breakfast buffet according to pre-determined schematic and by the forecasted number of guests anticipated.
  • Set up and maintain beverage station.
  • Ensure tables and dining area are always clean and tidy.
  • Adhere to all relevant health department rules / regulations and all customer service guidelines.
  • Qualifications :

  • High School Diploma or GED equivalent.
  • 1-2 years previous experience as a housekeeper.
  • Previous experience working in a kitchen setting a plus.
  • Must be at least 18 years old.
  • Ability to read, write and speak the English language fluently to interact with guests, the public and other team members.
  • Good verbal communication skills.
  • Ability to work under pressure.
  • Interpersonal skills to provide overall customer satisfaction.
  • Physical Requirements : Must be able to bend, stoop, climb stairs, twist, kneel, lift, push, and pull items weighing 55lbs. Must be able to stand and continuously move throughout the workday. Must be willing to work outdoors and be comfortable in varying weather.

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