What are the responsibilities and job description for the Manager - Quality and Product Management position at The Timken Company?
Personal and Professional Growth
Manager - Quality and Product Management
Lincolnton, North Carolina, United States, 28080
What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
About the Role:
We are seeking an experienced Manager of Quality and Product Management to lead and oversee the Quality Management System (QMS) for our large-scale manufacturing plant, supporting 650 employees and three value streams. This role ensures that our products meet the highest industry standards while driving continuous improvement and operational excellence.
Why Join Us?
- Impact – Play a key role in ensuring product excellence, serving both internal Timken facilities and external customers like Ford.
- Growth – Work for a company where Quality is a Core Value, with strong support for innovation and professional development.
- Leadership – Oversee quality processes across multiple value streams in a large-scale manufacturing environment.
Purpose:
- Establish and maintain a world-class Quality Management System that:
- Protects the Timken Brand
- Represents the Voice of the Customer
- Ensures Flawless Execution of Quality Systems
- Supports the plant’s total business plan
- Lead a multi-disciplinary team to improve quality systems, customer satisfaction, and new product introductions.
- Represent quality and product management as an active member of the Lincolnton Bearing Plant management team.
- Serve as the primary point of contact for product quality, customer issues, and program launches.
Key Responsibilities:
- Quality System Management
- Lead the development, implementation, and maintenance of the Quality Management System (QMS).
- Oversee product management strategies to align with customer and business requirements.
- Manage internal audits, compliance, and certifications (ISO, IATF, and industry-specific).
- Analyze quality metrics and drive process improvements to enhance product reliability.
- Collaborate with cross-functional teams to address quality and production challenges.
- Provide leadership, coaching, and development for the quality and product management team.
- Ensure compliance with regulatory, customer, and corporate quality standards.
- Implement root cause analysis and corrective actions to resolve quality issues.
- Product Management
- Align marketplace needs with the Lincolnton Bearing Plant’s capabilities by leading new and transfer product studies, product revisions, and packaging changes.
- Communicate customer requirements to the plant and plant capabilities to Sales, Marketing, and external customers.
- Manage product and process changes impacting customers, including PPAP requirements and customer notifications.
- Supply Chain Quality
- Ensure supplier quality and on-time delivery by managing supplier complaints, containment, escalation, and cost recovery.
Requirements:
- Bachelor’s degree in engineering, quality, metallurgy, business, or related field.
- 5 years of experience in quality management and product oversight in a manufacturing industry.
- Strong knowledge of ISO 9001, IATF 16949, Six Sigma, and lean manufacturing principles.
- Experience with customer and supplier quality interactions, audits, and corrective actions.
- Proven leadership ability in managing teams and fostering a quality-driven culture
- Excellent problem-solving, analytical, and communication skills.
Desired:
- Master’s Degree
- 10 years in progressive quality roles in manufacturing
- ASQ certification
- 6 Sigma Black Belt Certification
- Experience supplying automotive customers and PPAP of new products
- Expertise in manufacturing equipment, processes, and grinding principles
This position may require access to United States export controlled technical data (“CTD”) and hardware under the Departments of US State (ITAR) and/or Commerce (EAR). Eligible candidates are; US Citizens, Green Card holders, Asylees or others eligible to receive US export license authorizations. Candidate must be authorized to work in the US.
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
The Timken Company, a global technology leader in engineered bearings and industrial motion, designs a growing portfolio of next-generation products for diverse industries. For more than 125 years, Timken has used its specialized expertise to innovate and create customer-centric solutions that increase reliability and efficiency. The company posted $4.6 billion in sales in 2024 and employs more than 19,000 people globally, operating from 45 countries. Timken has been recognized among America's Most Responsible Companies and America's Greatest Workplaces for Diversity by Newsweek, the World's Most Ethical Companies® by Ethisphere and America's Most Innovative Companies by Fortune.
Why Choose Timken?
- Over a century of knowledge and innovation
- A culture of top performance
- A global, diverse environment
- Products that contribute to a sustainable world
- A conviction to improve communities around us
- Competitive salary and benefits
Not Ready To Apply?
Stay connected by joining our network and we'll keep you informed about upcoming events and opportunities that match your interests.
Talent Community
Job Segment: Six Sigma Black Belt, Marketing Manager, Lean Six Sigma, Product Manager, Six Sigma, Management, Marketing, Operations
