What are the responsibilities and job description for the Quality Manager position at The Timken Company?
Your Career Begins at Timken.
If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our employees make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion. Timken Belts, located in Springfield, MO, is searching for a Quality Engineer.
Position Summary
The Plant Quality Manager is responsible for driving excellence in product quality and fostering a culture of continuous improvement across our Springfield belts manufacturing facility. This position serves as the primary point of contact for customer quality-related concerns, implements robust quality management systems, and ensures compliance with industry standards and customer requirements.
Key Responsibilities
If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our employees make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion. Timken Belts, located in Springfield, MO, is searching for a Quality Engineer.
Position Summary
The Plant Quality Manager is responsible for driving excellence in product quality and fostering a culture of continuous improvement across our Springfield belts manufacturing facility. This position serves as the primary point of contact for customer quality-related concerns, implements robust quality management systems, and ensures compliance with industry standards and customer requirements.
Key Responsibilities
- Customer Quality Management:
- Act as the primary contact for customers on quality-related matters, resolving issues within the parameters established by the company.
- Review customer complaints and identify areas of focus to prevent recurrence of problems.
- Prepare regular quality performance reports, presenting findings and recommendations to senior management.
- Quality System:
- Develop and implement inspection and sampling techniques, quality plans, flow diagrams, control plans, and in-process control procedures to ensure finished products meet customer requirements.
- Implement and maintain documented quality systems that comply with ISO 9001.
- Conduct internal and external audits to ensure compliance with regulatory requirements, industry standards, and customer specifications.
- Process/Product Improvement and Continuous Improvement (CI):
- Analyze plant non-conformance reports and recommend process or product improvements to address root causes and enhance quality performance.
- Utilize tools such as Lean, Six Sigma, and FMEA to drive operational efficiency and reduce defects.
- Lead quality and continuous improvement training programs for plant employees, integrating new techniques and methodologies into daily operations.
- Cross-Functional Collaboration:
- Act as a liaison between manufacturing, sales, and technical departments to establish quality standards and specifications for in-process and finished products across all Timken Belts manufacturing locations.
- Collaborate with suppliers to evaluate and monitor the quality of incoming materials and resolve quality issues.
- Supplier Quality Management:
- Evaluate and monitor supplier performance to ensure the quality of incoming materials.
- Work closely with suppliers to resolve quality issues and implement improvements.
- Team Leadership & Development:
- Lead and develop the quality team, providing training and performance feedback.
- Foster a culture of quality and continuous improvement throughout the organization.
- Ensure plant employees are equipped with the necessary skills and knowledge to maintain and improve quality standards.
- Education: Bachelor’s degree in engineering, quality management, or a related field. Advanced certifications (e.g., CQE, CQA, Six Sigma Black Belt) are preferred.
- Experience:
- 5–7 years of quality management experience in a manufacturing environment, ideally in industrial products or automotive components.
- Proven experience in implementing and maintaining ISO 9001 or similar quality standards.
- Skills:
- Strong analytical and problem-solving skills, with a focus on root cause analysis and corrective actions.
- Proficiency in quality tools such as FMEA, SPC, MSA, and control plans.
- Excellent leadership, communication, and team management abilities.
- Technical Knowledge: Familiarity with manufacturing processes for rubber products (belts, hoses, tires, etc.) is a plus.
