What are the responsibilities and job description for the Therapy Care Coordinator position at The Toledo Clinic?
The Toledo Clinic in Toledo, OH is seeking a Full-Time Therapy Care Coordinator to serve in their Physical Therapy Clinic.
It is the mission of The Toledo Clinic, Inc. to promote healthcare and provide integrated, high-quality primary and specialty care to Toledo and surrounding communities and the vision to be the leader in providing the best possible clinical quality, patient access, and financial value to our patients.
If you share their passion for providing the most compassionate care, then this career destination is for you!
Responsibilities and Duties:
- Welcomes patients and visitors by greeting them in person or on the telephone; answering or referring inquiries.
- Schedules patients for therapy and assists with inbound and outbound referrals.
- Optimizes patient scheduling within the practice.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Verifies benefits and obtains authorization to treat from various medical coverage payors.
- Ensures availability of treatment information by filing and retrieving patient records.
- Protects patient rights by maintaining confidentiality of personal and financial information.
- Other duties as assigned.
Minimum Requirements:
- 1-2 years medical office experience preferred
- Experience with EMR systems and knowledge of insurance authorizations preferred.
- Proficient in Microsoft Office
- Excellent Customer Service and Telephone skills
- Bilingual preferred (Spanish)
Other Skills Required:
- Ability to Multi-Task
- Organized
- Self-Motivated
- Attention to detail
Benefits:
- Excellent Pay
- Comprehensive Benefits Package
- Excellent, Monthly PTO accrual
Equal Employment Opportunity:
Orthopedic Associates of SW Ohio provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This position requires a background check and potential drug screen upon acceptance.
Req # 2931
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- What is your desired hourly rate of pay?
Ability to Relocate:
- Toledo, Ohio 43623: Relocate before starting work (Required)
Work Location: In person
