Game and Event Operations Associate

Role Summary

Event operations staff at Fifth Third Field and Hensville Park are seasonal/part time roles that provide assistance to the Ballpark and Event Operations Coordinator. Event operations staff are responsible for various tasks and jobs in and around Fifth Third Field and Hensville Park before, during, and after games and non-gameday events such as concerts, festivals, camps, holiday parties, etc. The position will begin in early to mid-March and will end around mid to late September. This role works varied hours including nights, weekends, and holidays.

Key Responsibilities

• Assists the Game and Event Operations Coordinator with preventive maintenance including power washing, fixing stadium seats, suite cleanliness and furniture.
• Conduct cleaning walkthroughs, relaying all findings to the cleaning crew.
• Maintain and follow up with lost and found inquiries.
• Assist with tarp pulls when necessary.
• Set up/tear down for all party/event spaces and main concourses.
• Maintaining inventory of pocket schedules, dining guides, wayfinding signing.
• Assists in all events pertaining to Fifth Third Field and Hensville Park.
• Learn property layout to become capable of directing any guests, contractors, personnel throughout the stadium.
• Assists in inventory management of operational items (chairs, tables, table skirts, stage banners, etc.).
• Assist in keeping 5/3 field and Hensville secured before and after operations with proper lockdown of facilities.
• Keep an upbeat atmosphere before, during, and after games.
• Other duties as assigned.

Qualifications and Experience

• Previous experience working in operations or maintenance desired but not required.

Skills and Competencies

• Demonstrate a strong work ethic with an innate sense of urgency and tenacity.
• Ability to use independent judgement and to manage and impart information.
• The ability to work independently and as a part of a team.
• Excellent communication skills, ability to interact with customers and co-workers.
• Service oriented and able to resolve customer issues.
• Possess the ability to multi-task and adjust to rapidly changing business conditions.

Physical Requirements/Work Environment

• Constand bending, standing and walking for the duration of the shift.
• Frequently climbs stairs while fixing seats or power washing.
• Will work indoors and outdoors in different types of weather (Ex. Rain, Hot, Cold).
• General labor including lifting heavy objects (up to 50 lbs.).

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital and veteran status, or any other protected class. We are committed to providing reasonable accommodations to applicants with disabilities throughout the hiring process. If you require an accommodation, please contact Kelsey Jurgenson/HR Generalist, at hr@mudhens.com