What are the responsibilities and job description for the Front of House Manager position at The Top Steakhouse?
Job Overview
The TOP Steakhouse is seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our dining establishment. The ideal candidate will have a strong background in food service management, particularly in fine dining. This role requires exceptional leadership skills, a passion for delivering outstanding customer service, and the ability to manage various aspects of restaurant operations efficiently.
- Ensure adherence to professional appearance and personal cleanliness standards.
- Maintain a confident and friendly demeanor at all times.
- Support and promote company culture and philosophies.
- Maintain restaurant sanitation to exceed Health Department standards.
- Manage hourly associates and assistant managers through leadership and mentoring.
- Control costs and maximize revenues.
- Communicate professionally with owners.
- Ensure compliance with all relevant policies and laws.
- Train and familiarize newly hired Front-Of-House associates with restaurant practices.
- Supervise all FOH associates and handle hiring, training, and performance appraisals.
- Maintain inventory control by monitoring stock levels and placing orders as necessary.
- Manage daily operations, including opening and closing procedures, to maintain a smooth workflow.
- Address customer inquiries and resolve any issues to enhance guest satisfaction.
- Collaborate with the culinary team to ensure seamless communication between front and back of house.
Skills
- Proven experience in fine dining
- Proficiency in Toast POS or similar point-of-sale systems.
- Excellent cash handling skills with attention to detail.
- Exceptional communication and interpersonal skills for effective team leadership.
- Ability to multitask in a fast-paced environment while maintaining a positive attitude.
- Strong organizational skills with a focus on efficiency and quality service.
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Shift:
- Evening shift
Work Location: In person
Salary : $65,000 - $70,000