Catering Sales Manager

PRIMARY RESPONSIBILITIES:

• 
  Proactively seeks new business opportunities specifically in the social event market.
• Responding to inquiries to secure profitable catering contracts and achieve annual targets.
• Ensures timely responses to requests for proposals (RFPs) and incoming calls, prioritizing same-day responses.
• Conducts site visits and hosts potential clients and wedding planners to showcase our offerings.
• Identifies group budgets, and strategically upsells food and beverage options to enhance the average check, considering the group's preferences and background.
• Gathers comprehensive information from event planners to assist other hotel outlets in their staffing.
• Manages all aspects of events, including diagrams, Banquet Event Orders (BEOs), in-person meetings, and procuring event supplies as needed.
• Prepares for and actively participates in discussions about upcoming groups during BEO Meetings.
• Welcomes on-site contacts, facilitating introductions to the Banquet Manager for a seamless transition.
• Assists in coordinating vendor drop-offs and setups.
• Conducts periodic check-ins with customers throughout the day to ensure smooth operations, pre-checking to ensure meal functions are handled as directed.
• Remains readily available on a priority basis to address in-house customer needs.
• Keeps the Catering and banquet teams promptly and fully informed of any problems or unusual matters for prompt corrective action.
• Develop new business relationships, reaching out to existing catering-only bookings for future engagements within the market segment.
• Proactively makes calls to promote freestanding catering business in the social market.

BENEFITS

Success Coach every Thursday

Fifty percent off your restaurant bill for up to six guests

401 (k)

Discounted Bus Passes

Free meals during shift

PTO Program

& so much more!

The Townsend Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need.

This policy applies to all terms and conditions of employment.

If you are interested in applying for employment with The Townsend Hotel and need assistance to apply for a posted position, please send an email to careers@townsendhotel.com or you may call us at 248-647-8640.

QUALIFICATIONS:

• Bachelor’s degree in hospitality preferred.
• Minimum of 3 years of experience in a hotel organization
• Requires ability to work a flexible schedule
• Must be able to communicate English verbally and in written communication