What are the responsibilities and job description for the Resident Care Manager position at The Trace?
Discovery Senior Living
Position Description
POSITION TITLE: Care Manager
DEPARTMENT: Assisted Living/Memory Care
FLSA: Non-exempt
SUPERVISOR: Director of Health & Wellness/Memory Care Director
SUPERVISES: Not Applicable (Revised: December 2016)
POSITION SUMMARY
Care Manager’s role includes providing hands on care, physical and emotional support
to each resident while maintaining a safe and comfortable home like environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. This list is not to be construed as
exclusive or all inclusive. Other duties may be required and assigned.
• Responsible for a designated group of residents during the shift; knows where
their residents are and physically checks on them throughout the shift.
• Observes, reports and documents symptoms and conditions of residents for
changes in condition such as skin, behavior, alertness, weight, dietary and
participation in activities.
• Responds to security system and resident call bells promptly.
• Notifies supervisor and/or Health Care Coordinator if a resident has increased
care needs.
• Assists with continence management and disposes of all continence
products properly to ensure sanitation of resident suite and community
restrooms.
• Serves and collects food trays and assists as needed; reports refusal of meals
or loss of appetite.
• Maintains cleanliness of resident’s room and work areas.
• Practices good standard care precautions of cleanliness, hygiene and
health.
• Helps residents maintain independence, promotes dignity and physical safety
of each resident.
• Actively participates/leads and assists residents with activities of daily living
(i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as
instructed.
• Engages residents in life skills and other life enrichment activities.
• Greets and assists all internal and external customers, guests, family members,
residents, vendors and team members.
• Does resident laundry as assigned and needed.
• Other duties as assigned by the Supervisor.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge,
skills, and abilities required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Educational Requirements and Experience:
• High School diploma/GED.
• Must be 18 years of age.
• Must have 1 year of experience in senior care.
• Must be CPR & First Aid Certified (BLS)
• Certified Nurse’s Aid certification preferred.• Competencies:
o Must demonstrate an interest in working with a senior population.
o Interacts with guests, residents and staff in a courteous and friendly
manner.
o Responds promptly to resident needs.
o Supports organization's goals and values.
o Balances team and individual responsibilities.
o Ability to make choices, decisions and act in the resident’s best interest.
o Ability to remain calm in difficult situations.
o Ability to handle multiple priorities.
o Competent in organizational and time management skills.
o Must demonstrate good judgment, problem solving and decision making
skills.
ENVIRONMENTAL ADAPTABILITY
• Works primarily indoors in a climate-controlled setting.
• Team Members may be exposed to blood and/or body fluids with potential
exposure to hazardous materials and infectious diseases.
• Possible exposure to unpleasant odors.
• Possible exposure to chemicals as identified in the MSDS Manual.
PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by
an individual to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this Job, the Team Member is regularly required to stand
and walk. The Team Member is frequently required to use hands to finger, handle, or
feel; reach with hands and arms and talk or hear. The employee is occasionally
required to stoop, kneel, crouch, or crawl. The Team Members must regularly lift and /or
move up to 50 pounds independently and up to 200 pounds with assistance of a
second employee. Must be able to push up to 350 lb. (wheelchair). Specific vision
abilities required by this job include close vision and distance vision.