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The Trade Desk is hiring: Lead Sr Staff Technical Writer in Boulder

The Trade Desk
Boulder, CO Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/9/2025

Job Title : Lead Sr Staff Technical Writer

Location : 1048 Pearl Street, Suite 200, Boulder, CO 80302

Telecommuting permitted : work may be performed within normal commuting distance from the Trade Desk, Inc. office in Boulder, CO.

Job Duties :

Responsible for writing technical documentation according to best practices and style guidelines set by the department. This includes :

  • Writing organized, clear, and concise documentation using appropriate terminology.
  • Managing a team of Technical Writers and overseeing the successful and timely delivery of their projects.
  • Overseeing complex overhauls of the Knowledge Portal documentation, including information architecture and explanations of new concepts.
  • Ensuring a quality user experience with easy discovery and comprehension as evinced by user feedback and usage data.
  • Editing existing content written by others and acting as a peer reviewer for other writers.
  • Publishing documentation as online help and maintaining the documentation online as needed.
  • Working with product managers and designers to obtain written descriptions of the intended product and design mockups.
  • Understanding customer needs and scoping documentation that needs to be provided.
  • Gathering information from user experience research and internal user testing to improve documentation.
  • Using source control tools to track and save a history of changes to documents.
  • Creating or selecting visuals, including charts, diagrams, and screenshots.
  • Contributing to layout by factoring in how the customer should experience the documentation.

Salary : $165,200 - $247,800 / year

Job Requirements :

  • Bachelor’s degree (U.S. or foreign equivalent) in Technical Writing, Technical Communication, Computer Science, or related field.
  • Seven (7) years of experience in the job offered or related role.
  • Seven (7) years of experience with writing, editing, and publishing online technical content.
  • Five (5) years of experience with technical content authoring and content management tools.
  • Two (2) years of experience with light code modifications, including HTML, CSS, JavaScript, XML, or Markdown.
  • Experience creating visual content as part of published written content.
  • J-18808-Ljbffr

    Salary : $165,200 - $247,800

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