What are the responsibilities and job description for the Conference Services Manager position at The Trade Hotel Milwaukee?
Discover your future at The Trade Hotel Milwaukee, an Autograph Collection Hotel now hiring a Conference Services Manager.
Why You’ll Love Working with Us
As the Official Hotel of Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.
Our achievements include:
About the Role
We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.
How do I make an impact on my team?
Our innovative Conference Services Manager will enjoy creating and ensuring a memorable event experience for our guests.
Core Benefits:
Team Member Travel Perks:
Professional Development:
Health and Wellness:
Financial:
What does success look like in this role?
Who is NCG Hospitality®?
The Trade Milwaukee is owned and operated by NCG Hospitalty. We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.
Why You’ll Love Working with Us
As the Official Hotel of Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.
Our achievements include:
- Hotel Opening of the Year 2023
- Development Excellence Award 2024
- AAA Four Diamond Hotel 2024
- WRMCA Concrete Design Decorative Commercial Award 2024
About the Role
We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.
How do I make an impact on my team?
Our innovative Conference Services Manager will enjoy creating and ensuring a memorable event experience for our guests.
- Create Banquet Event Orders and floors plans for client events
- Actively sell, promote and upsell private event spaces within the hotel's F&B Outlets.
- Plan and review all event details with client to ensure successful event execution
- Coordinate food and beverage orders and deliveries
- Convey accurate Banquet Event Order information regarding final head counts, set up requirements and menu items to Conference Center management
- Work with the culinary team, banquet team and audio-visual manager to make sure all client needs are met
- Ensure overall set up and execution of events and meetings
Core Benefits:
- Paid Sick Time
- Paid time off and Personal Days
- Paid volunteer hours Earn money for community service!
- Flexible schedules
Team Member Travel Perks:
- Worldwide hotel stays starting at forty-nine dollars per night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels
Professional Development:
- Dedicated training and development with opportunities for growth
- Educational and professional certification assistance
Health and Wellness:
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program
Financial:
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay option
- Health Savings Account
What does success look like in this role?
- Experience in food and beverage, event set-up, and basic audio visual equipment
- Related college degree or related work experience
- Optimistic self-starter with high degree of drive, motivation and initiative
- Ability to work independently, exercising good judgment and discretion
- Strong customer service skills to include problem-solving and complaint resolution
- Strong interpersonal, relationship building and communication skills
- Strong attention to detail and organized
- Ability to work effectively and efficiently in a fast-paced setting
- Reliability and honesty
- Teamwork and cooperation
Who is NCG Hospitality®?
The Trade Milwaukee is owned and operated by NCG Hospitalty. We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.
