LIMS Product Owner/Systems Analyst

Description

TGen, the Translational Genomics Research Institute, is a part of City of Hope.  We are an Arizona-based, nonprofit medical research institute dedicated to conducting groundbreaking research with life-changing results. We work to unravel the genetic components of common and complex diseases, including cancer, neurological disorders, infectious disease, and rare childhood disorders. By identifying treatment options in this manner, we believe medicine becomes more rational, more precise and, well, more personal.TGen’s translational approach and our experience at leveraging genomic information in support of achieving more precise and personalized treatments augments your work in ways other institutes cannot. 

Our affiliation with City of Hope allows you to integrate your work with a growing health system committed to research with highest potential for improvements in patient care. In short, our science-led business-supported approach means there’s no better place to move your research forward.

We are a human-centric organization that translates to our employees.  Some of the perks in working for us:

· BC/BS of Arizona health coverage. 

· Dental, Vision, Life, Short and Long Term Disability

· Top notch EAP with a full scope of concierge type services

· 401k with 6% match

· Generous time off

· Commuter benefits

· Much, much more!

If you’re looking for a job with purpose, you’ll find it at TGen. 

The LIMS Product Owner/ Systems Analyst will be responsible for gathering requirements, configuring,and customizing TGen's Sapio LIMS environment to meet both business and regulatory needs. This rolerequires a skilled professional with clinical or healthcare systems expertise, a deep understanding oflaboratory workflows, system integrations, and the customization capabilities of the Sapio LIMSecosystem.

The ideal candidate will thrive in a Product Owner capacity, serving as a bridge between laboratory usersand Sapio and/or third-party vendor support partners. They will analyze, troubleshoot, and resolveissues while staying up to date with the latest technology trends and advancements.

• Product Manager/Owner: Collaborate with laboratory, administrative, and IT staff to understand business needs and requirements 
• Develop and maintain a strategic roadmap for the implementation and enhancement of TGen’s Sapio LIMS ecosystem
• Configurations: Manage user access, configure system settings, and create/manage workflows, forms, instrument integrations, reports, and dashboards based on business requirements and a thorough understanding of the LIMS product
• Customizations: Assess the need for customizations based on business requirements and implement solutions using programming languages such as Java, Python, SQL, or similar individually OR by collaborating with Sapio or third-party vendors to deliver advanced customization requests when necessary
• Support: Provide ongoing maintenance, troubleshooting, and support for the Laboratory Information Management System (LIMS) to ensure smooth operations
• Integration & Data Management: Partner with IT teams to integrate Sapio LIMS with other laboratory software products, such as physician portals, reporting engines, and CRM systems
• QA and Compliance: Conduct quality assurance testing within the LIMS ecosystem and ensure compliance with regulatory standards, including 21 CFR Part 11, FDA and GxP requirements
• Maintain accurate and up-to-date system documentation
• Training: Deliver training and guidance to end users, creating comprehensive user manuals, instructional videos, and other materials to enhance user adoption and proficiency
• Testing and Upgrades: Plan and coordinate testing, system changes, upgrades, and the implementation of new services to ensure compatibility and reliability in current and future environments
• Test Plan Execution: Design and execute test plans to validate the logic and functionality of new or modified programs
• Monitoring and Maintenance: Perform daily monitoring and maintenance activities to ensure optimal system performance and availability

Requirements

Education:

Bachelor’s or master’s degree in computer science, Life Sciences, or a related field.

Experience:

• Minimum of 5 years of proven experience in roles such as LIMS Business Analyst, LIMS Systems Analyst, LIMS Product Owner, LIMS Systems Administrator or LIMS Solutions Architect
• At least 2 years of hands-on experience supporting Sapio LIMS in a clinical laboratory, healthcare or pharmaceutical environment
• Extensive experience in process automation, implementing best practices, and improving technology efficiency and effectiveness

Technical Skills:

• Strong understanding of workflows and process requirements for complex application systems
• Expertise in LIMS administration, customization, and system analysis
• Proficiency in scripting and automation using Java, Python, SQL, or similar programming languages
• Experience with REST APIs, system integrations, and database management

Soft Skills:

• Excellent verbal and written communication skills with the ability to clearly articulate concepts to technical and non-technical audiences, including senior management
• Strong interpersonal and negotiation skills, with a customer-focused approach and the ability to build rapport with diverse teams
• Self-motivated, capable of working independently, and takes initiative
• Exceptional organizational, time management, and multitasking skills to thrive in fast-paced environments
• Strong analytical and problem-solving abilities, with attention to detail and the ability to navigate ambiguous situations effectively

Additional Attributes:

• Familiarity with regulatory standards, including GxP, 21 CFR Part 11, and other compliance frameworks
• Ability to deliver outstanding customer service, actively listen, and collaborate with cross-functional teams at various organizational levels
• Experience in working with onshore, nearshore or offshore teams