What are the responsibilities and job description for the Collections Specialist position at The Tranzonic Companies?
Company Overview:
The Tranzonic Companies is a hub for a strategic collection of manufacturing and sales companies that lead the way in multiple categories - from personal care and protection to textiles, from cleaning products to contamination control - to empower its distributor partners into the future. Their cohesive approach promotes operational efficiency and fuels innovation, while equipping its varied businesses to tackle the toughest challenges across industrial and manufacturing, healthcare and life sciences, food service, hospitality, transportation, and many other dynamic market segments. Tranzonic's rapid growth, both organic and via acquisition, is powered by its team of driven, innovative problem-solvers and a culture of integrity and respect.
Position Summary:
We are seeking a detail-oriented and proactive Collections Specialist to join our finance team. The ideal candidate will be responsible for managing the collection of outstanding accounts receivable balances, maintaining customer relationships, and supporting overall cash flow goals.
Essential Functions and Responsibilities:
The Tranzonic Companies is a hub for a strategic collection of manufacturing and sales companies that lead the way in multiple categories - from personal care and protection to textiles, from cleaning products to contamination control - to empower its distributor partners into the future. Their cohesive approach promotes operational efficiency and fuels innovation, while equipping its varied businesses to tackle the toughest challenges across industrial and manufacturing, healthcare and life sciences, food service, hospitality, transportation, and many other dynamic market segments. Tranzonic's rapid growth, both organic and via acquisition, is powered by its team of driven, innovative problem-solvers and a culture of integrity and respect.
Position Summary:
We are seeking a detail-oriented and proactive Collections Specialist to join our finance team. The ideal candidate will be responsible for managing the collection of outstanding accounts receivable balances, maintaining customer relationships, and supporting overall cash flow goals.
Essential Functions and Responsibilities:
- Monitor and manage assigned accounts to identify outstanding debts.
- Contact customers via phone, email, and mail to follow up on past-due invoices.
- Negotiate payment plans and ensure timely collections to meet company targets.
- Research and resolve billing discrepancies and payment issues in collaboration with sales, customer service, and accounting teams.
- Maintain accurate and up-to-date records of collection activities in the ERP system.
- Generate and distribute aging reports and collection status updates to management.
- Assist with the preparation of month-end reports related to accounts receivable and collections.
- Recommend accounts for escalation, write-off, or third-party collection efforts, when necessary.
- Ensure compliance with company policies and relevant laws regarding debt collection.
- 2 years of experience in accounts receivable or collections, preferably in a manufacturing or B2B environment.
- Strong communication and negotiation skills.
- Proficiency with accounting software and ERP systems (e.g., SAP, Oracle, NetSuite).
- Excellent organizational and time management skills.
- Attention to detail and a high level of accuracy
