What are the responsibilities and job description for the Operations Support Specialist position at The Travel Box International?
Overview
We are seeking a highly organized and proactive Operations Support Specialist to oversee the daily operations of our office. The ideal candidate will possess strong leadership skills and a solid background in administrative tasks, ensuring that our office runs smoothly and efficiently. This role is crucial in supporting our team and enhancing productivity while maintaining a positive work environment.
This position is 80% remote work and 20% In-office. The in office shifts will be at our branch office in downtown Lakeland or at one of our co-working locations within the Tampa and Lakeland areas. The first two weeks of training are held at the Lakeland office after which the position will be 80% remote.
Responsibilities
- Manage daily office operations, including overseeing clerical functions.
- Coordinate and maintain office calendars, scheduling appointments, meetings, and events.
- Manage incoming communications.
- Write, design and create sophisticated digital content (newsletters, e-invites, etc).
- Review accounting logs and invoice clients.
- Maintain accurate records and files, ensuring confidentiality and compliance with regulations.
- Create high touch digital itineraries and client trip proposals.
- Update and engage with clients through emails, calls or text.
- Foster a collaborative team environment by promoting open communication and teamwork.
- Support the agents with the daily needs and client trip research.
- Support the daily operations of the office.
Experience
- Proven experience in office administrative roles is required.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Proficiency in calendar management and scheduling software.
- Excellent communication skills, both written and verbal.
- Ability to adapt to changing priorities in a fast-paced environment.
- Candidates who are detail-oriented, proactive, and possess a strong work ethic are encouraged to apply for this vital role within our organization.
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you proficient managing webpages on Wordpress ?
- Are you proficient working on Canva?
- How skilled are you in creating highly refined digital content?
- Are you proficient working on CRM's like Mailchimp ?
- Are you occasionally available in the evenings ?
- Do you have access to reliable high speed WiFi at your home ?
- Occasionally, you will you be required to travel out of state to events the company is presenting at . This will only be the case twice or three times per year. Are you able to travel with enough advance notice?
- Are you occasionally available on weekends ?
- Are you proficient working on MAC OS systems ?
- In what cit are you located ?
Work Location: Remote
Salary : $22
