Guest Room Attendant/Housekeeping

The Tremont House Galveston, a Tribute Portfolio Hotel by Marriott, has just finished a top to bottom transformation and recently joined the Tribute brand under Marriott, a family of independent hotels each with their own character.

Join our exciting downtown historic boutique hotel and award-winning team! We take pride in offering thoughtfully local amenities such as our modern historic sleeping rooms while delivering an elevated stay experience to our guests. The Tremont House, a lifestyle boutique hotel, is all about curating unique local experiences with a warm and welcoming feel. If you enjoy a fast-paced environment, untypical workdays, and creating memorable experiences while cultivating a clean & detailed guest impression, this job is right for you!

Located in the heart of Galveston’s Strand District, The Tremont House is the foundation of the neighborhood, inspired and influenced by its local surroundings. Guests of the property can expect a strong sense of place, defined by urban activity and authentic materials inspired by the history and creative culture of Galveston.

Located at 2300 Mechanic Street, the hotel offers 135 rooms including 27 suites, an intimate atrium style lobby and a relaxed, open-air rooftop sanctuary that showcases the best views in town. Amenities also include our historic Toujouse Bar, Blum & Co. restaurant, fully equipped fitness center, and Galveston’s only Rooftop bar. The Tremont has just finished a top to bottom transformation and has joined the Tribute Portfolio by Marriott, a collection of independent boutique hotels.

Who we want

We are seeking an energetic, optimistic and well-organized housekeeping guru to provide our guests with a first-class southern hospitality driven clean guest room experience. As a Guest Room Attendant, you will work closely with the Guest Room Attendant Supervisor and the Director of Housekeeping to exceed our guest’s expectations. The goal is to create a clean and inviting environment while enhancing the guest experience for a memorable stay in our beautiful hotel.

Responsibilities

• Deliver excellent customer service
• Clean and tidy all areas to the standard cleanliness within time limits
• Create daily job lists and record all serviced rooms
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required
• Check stocking levels of all consumables
• Comply with health and safety regulation and act in line with company policies and licensing laws

Skills

• Proven working experience in relevant field
• Ability to work independently and remain motivated
• Helpful with customer service orientation
• Prioritization and time management skills
• Professionalism along with speed and attention to detail
• Knowledge of English language
• High school degree

Physical Demands /Work Environment:

The physical demands and work environment characteristics described here represent those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

· Physical Demands:

Exerting up to 10 pounds of force occasionally (occasionally: activity or condition exists up to 1/3 of the time), and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), to lift, carry, push, or pull, or otherwise move objects, including the human body. Some sedentary office work to complete reports and other computer related projects. As business demands, ability to perform under the physical and environmental demands as the positions reporting to the Director of Housekeeping, see respective job descriptions.

· Environmental Conditions:

Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside.

Other Expectations:

· Due to the seasonal nature of the hospitality industry, associates may be required to work varying schedules to reflect the hotel's business needs. This includes nights, weekends, and/or holidays. Regular attendance in conformance with the standards is essential to the successful performance of this position. Irregular attendance may be subject to disciplinary action up to and including severing employment.

· To ensure a safe and healthy working environment, all associates are required to comply with health and safety standards, regulations, and procedures and take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties; training will be provided.

The Tremont House/Galveston is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplements are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf)

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Experience:

• Cleaning Experience: 2 years (Preferred)
• Hotel Experience: 2 years (Preferred)

Work Location: In person

Salary : $14