What are the responsibilities and job description for the Museum Store Sales Professional position at The Trustees of Reservations?
About The Trustees
We were founded in 1891 by a group of visionary volunteers, with a mission to protect special places for future generations. Today, we manage over 50,000 acres of land, including 27,000 acres on more than 120 reservations open to the public. Our properties are open to all, and we thrive by involving as many people as possible in all that we do.
Job Role
This part-time, limited-term position is reporting directly to the Fruitlands Museum Store and Guest Services Manager. As a Customer Experience Associate, you will be working 15-25 hours per week during May - December. You will be responsible for ensuring smooth operations for guests, processing sales, and promoting Trustees membership. You will also become familiar with the Fruitlands Museum history, exhibits, and website.
Key Responsibilities:
Requirements
To be successful in this role, you will need:
Benefits
We offer a range of benefits to our employees, including:
Eligibility Criteria
To be eligible for this position, you must meet the following criteria:
Why Work with Us?
We believe that everyone deserves access to nature and culture. By working with us, you will contribute to our mission to connect the community with our special places and unique history. If you are passionate about customer service, retail, and making a difference, we encourage you to apply.
We were founded in 1891 by a group of visionary volunteers, with a mission to protect special places for future generations. Today, we manage over 50,000 acres of land, including 27,000 acres on more than 120 reservations open to the public. Our properties are open to all, and we thrive by involving as many people as possible in all that we do.
Job Role
This part-time, limited-term position is reporting directly to the Fruitlands Museum Store and Guest Services Manager. As a Customer Experience Associate, you will be working 15-25 hours per week during May - December. You will be responsible for ensuring smooth operations for guests, processing sales, and promoting Trustees membership. You will also become familiar with the Fruitlands Museum history, exhibits, and website.
Key Responsibilities:
- Greet and assist visitors at the Museum Store.
- Process sales and sell tickets for museum entry.
- Assist with museum orientation and provide excellent customer service.
- Process sales and count and balance the drawer.
- Partner with other departments throughout the day to ensure smooth operations for guests.
Requirements
To be successful in this role, you will need:
- Experience in retail or another customer-facing position preferred.
- High school diploma or equivalent education preferred.
- Ability to operate a cash register.
- Strong verbal and written communication skills.
- Strong organizational skills.
Benefits
We offer a range of benefits to our employees, including:
- Sick time: 40 hours of paid sick time upfront.
- Reciprocity: Employees have access to free and discounted admission and membership to nearby museums and cultural institutions.
- Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
Eligibility Criteria
To be eligible for this position, you must meet the following criteria:
- Current authorization to work in the United States.
- A satisfactory criminal background (CORI) check.
Why Work with Us?
We believe that everyone deserves access to nature and culture. By working with us, you will contribute to our mission to connect the community with our special places and unique history. If you are passionate about customer service, retail, and making a difference, we encourage you to apply.
