What are the responsibilities and job description for the Seasonal Retail Associate position at The Trustees of Reservations?
Job Description:
Our mission is to connect the community with our special places and the unique history of Fruitlands. As a Seasonal Retail Associate, you will contribute to this mission by greeting and assisting visitors at the Fruitlands Museum Store.
Key Responsibilities:
Requirements:
Eligibility Criteria:
Benefits:
Our mission is to connect the community with our special places and the unique history of Fruitlands. As a Seasonal Retail Associate, you will contribute to this mission by greeting and assisting visitors at the Fruitlands Museum Store.
Key Responsibilities:
- Greet visitors and assist them with museum orientation and purchases.
- Oversee ticket sales for individual visitors, groups, and members.
- Safeguard daily receipts and strictly account for funds.
- Provide Trustees membership promotion and sales.
- Answer phone calls and check messages.
- Field visitor questions and share visitor suggestions with the appropriate departments.
- Keep informed of special events and group program schedules.
- Be flexible and able to think on your feet to provide the best service possible to all guests.
- Maintain a neat, clean, and inviting reception area.
- Operate the cash register, process sales, and count and balance the drawer.
- Partner with other departments throughout the day to ensure smooth operations for guests.
- Become familiar with the Fruitlands Museum history, exhibits, and website.
- Learn the Trustees core values and mission.
- Complete other duties assigned to support the museum store daily operations.
Requirements:
- Experience in retail or another customer-facing position preferred.
- High school diploma or equivalent education preferred.
- Ability to operate a cash register.
- Strong verbal and written communication skills.
- Strong organizational skills.
Eligibility Criteria:
- Current authorization to work in the United States - a candidate must have such authorization by his or her first day of employment.
- A satisfactory criminal background (CORI) check.
Benefits:
- Sick time: MA Sick Time
- Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
- Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.
