What are the responsibilities and job description for the Server/Waiter position at The Twisted Crab Portsmouth?
Overview
We are seeking a dedicated and enthusiastic Server to join our dynamic team. As a Server, you will play a crucial role in providing exceptional dining experiences for our guests. You will be responsible for taking orders, serving food and beverages, and ensuring that every guest feels valued and well-cared for. Your ability to engage with customers and provide outstanding service will contribute significantly to our restaurant's success.
Duties
- Greet guests warmly and present menus with a friendly demeanor.
- Take food and beverage orders accurately and efficiently using the POS system.
- Upsell menu items to enhance the dining experience and increase sales.
- Ensure timely delivery of food and drinks to tables while maintaining presentation standards.
- Monitor guest satisfaction throughout their meal, addressing any concerns promptly.
- Assist in food preparation as needed, adhering to food safety guidelines.
- Maintain cleanliness of the dining area, including bussing tables and resetting them for new guests.
- Collaborate with kitchen staff to ensure smooth communication regarding orders and special requests.
- Follow all health and safety regulations related to food handling and preparation.
Requirements
- Previous experience in the food industry is preferred but not mandatory.
- Strong customer service skills with a focus on guest relations.
- Basic math skills for handling transactions accurately.
- Knowledge of food safety practices is essential.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills, both verbal and written.
- Willingness to learn about menu items, including ingredients and preparation methods.
- Ability to work flexible hours, including evenings and weekends as needed.
Join us in creating memorable experiences for our guests while developing your skills in the vibrant atmosphere of our restaurant!
Job Types: Full-time, Part-time
Shift:
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Portsmouth, VA 23701 (Required)
Work Location: In person