Banquet Server -Union League Liberty Hll

Job Title: Part-time Server
Reports to: Banquet Captains, Banquet Managers, Director of Food and Beverage
Department: Banquets
Location: Union League Liberty Hill (800 Ridge Pike, Lafayette Hill, PA 19444)

SUMMARY OF POSITION:

To provide the highest level of service to all members, clients, and guests of the Union League in a professional and courteous manner consistent with the Standard Operating Procedures of the Union League. Servers should be professionally trained and up to date on current industry trends.

Essential Functions: Set up & breakdown of events in a pre-determined timely manner which is based off the BEO.

Responsibilities:

• Establishes a warm welcome with a smile and professional atmosphere for guests by following F&B policies & standard operating procedures (SOP’s) that are established or implemented in the department.
• Works as part of a team to setup, serve and breakdown banquet events using correct F&B techniques to include serving food from the left with the left hand & clearing from the right in addition to serving beverages from the right with the right hand & clearing from the right.
• Is competent with the expertise of executing different banquet functions including meetings, tastings, receptions, breakfast, lunch, brunch and dinner. This also includes setting of chafers, urns, glassware, flatware or any other materials or props that must be used to display food product elegantly.
• Actively responds to supervisor’s requests regarding special guests or last-minute details of an event.
• Ensures the room is completely set 15 minutes prior to the start of a function.
• Assist in the seating of guests to their tables, to include pulling chairs out.
• Provide immediate attention to guest upon seating and thereafter remain at each individual station in the dinning room providing attentive service.
• Must be in full uniform (including nametags) when clocked in and out.
• Takes any appropriate food orders in specific manner at each station.
• Refills all beverages served with and after the meal, as a request or as per instructions.
• Uses as many props & appropriate linens to accent food.
• Retrieving of props & storing them back in the appropriate places upon completion of use.
• Clearing of soiled glasses, flatware & chinaware in all areas as well as racking them into appropriate racks/bins in the pantries.
• Completes all side work that has been assigned at the end of every shift.
• Breaking down of all soiled flatware, chinaware & glassware into its appropriate racks or containers.
• Advises supervisor of any member/guest complaints as soon as they occur.
• Continually strives to improve skills in working events to the extent of executing an event without any supervision should the emergency arise.
• All counter tops to be wiped & sanitized at the end of every shift.
• All linens must be taken to the appropriate designated areas in clear plastic bags keeping whites & ivories in separate bags than colors.
• Stocking of pantries with dry or wet supplies as required by the par list.
• Performs all other functions as required by management.

Skills and Requirements:

• Must be able to lift up to 40 lbs.
• Bending and lifting required
• Attention to cleanliness and service details
• Patience and guest-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy
• Flexible schedule, including mandatory holidays
• Mandatory holidays include, but are not limited to: New Year’s Eve, Spring Ball (Saturday in first two weeks of April), Easter Sunday, Mother’s Day, Father’s Day, Independence Day celebration (Friday before 4th of July), Thanksgiving Day

Benefits & Compensation:

• Fair wages – will receive hourly rate of $7.25 in addition to service charge
• Employee meals
• Energetic, multi-faceted, family team-oriented atmosphere
• 401K retirement plan with employer match of up to 6%