What are the responsibilities and job description for the The United Center is hiring: Social Media Manager in Chicago position at The United Center?
Job Description
Job Description
At the United Center, we believe that people’s stories are enhanced by sports, entertainment, and community. Our purpose is to enhance everyone’s stories through iconic experiences while at the United Center. In the role as Social Media Manager – Concerts & Special Events you will help our team bring the next round of stories to life on the United Center campus.
The United Center is the third busiest arena in the world and Chicago's premier venue for sports, concerts, and entertainment, featuring diverse events and culinary experiences. We are seeking a strategic and innovative Social Media Manager to lead and elevate our social media presence for both our concerts and special events (@UnitedCenter) and our food and beverage offerings (@UnitedCenterEats).
As the Social Media Manager, you will be responsible for developing and executing comprehensive social media strategies to drive engagement, brand awareness, and promotion of our concerts, special events, and food and beverage experiences. This role requires a strategic thinker with a proven track record in content management, audience engagement, and performance optimization.
RESPONSIBILITIES : (Include but not limited to)
- Develop and implement social media strategies for @UnitedCenter and @UnitedCenterEats, aligning with organizational goals to enhance brand presence, drive engagement, and promote events and food and beverage offerings.
- Design and oversee campaign plans and innovate current programs to engage target audiences effectively, ensuring high-quality content that reflects event excitement and diversity.
- Lead and manage content creation by overseeing the content calendar, collaborating with content creators and internal teams, and producing video-driven storytelling content to enhance visitor experience.
- Monitor, analyze, and report on social media metrics, providing strategic recommendations based on data to refine strategies, improve performance, and implement post-event analytics recaps.
- Engage with the community by fostering positive relationships, managing interactions, creating interactive content, and maintaining a consistent brand voice to boost audience participation and loyalty.
- Curate and produce video-driven storytelling content to enhance visitor experience and understanding.
- Create and implement interactive content, including polls, contests, and live updates, to enhance audience participation and loyalty.
- Stay current with industry trends and best practices, applying emerging trends and technologies to enhance content creation and engagement strategies while conducting competitor analysis for growth opportunities.
- Collaborate with internal teams (events and food & beverage) to ensure effective promotion, build and manage influencer partnerships for custom content, and ideate potential collaborator initiatives.
- Strengthen relationships with event promoters and collaborators to maximize cross-promotional opportunities and proactively engage with different departments to drive innovation and creativity.
REQUIREMENTS :
The pay range for this role is $55,000-80,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The total compensation package for this position may also include annual performance bonus, 401K retirement plan with company match, paid time off and commuter benefits. Additional perks include access to our state-of-the-art gym with free fitness classes, catered meals, fun events and free parking.
Salary : $55,000 - $80,000