Front Desk and Reception

Job Summary: Provides high level of service and hospitality in private club environment. Runs front desk in an efficient, courteous, and professional manner. Assists with marketing efforts such as flyer production, emails, newsletters, website, social, etc. Requires strong organizational skills and attention to detail.

Hours: This is a full-time, four-day-a-week position. The hours are Tuesday to Friday 10 a.m.to 8 p.m.

Starting pay: $20 to $23 per hour depending on experience.

Benefits:

· Health and dental coverage on the first of the month after 60 days of employment

· Paid sick leave

· Paid personal time off after 1 year of employment

· Paid holidays after 90 days of employment

· 401(k) after 6 months of employment

· Annual holiday bonus

Required knowledge, skills, and abilities:

· Fluent in Microsoft Office suite.

· Experience with graphic template software such as Canva

· Proven ability to learn new software

· Experience with club management/POS software preferred

· Some prior marketing experience preferred

· Professional dress and demeanor in private club environment

Job Tasks/Duties:

· Greet members and guests in a friendly and professional manner

· Answer incoming calls providing answers to questions or directing caller to appropriate staff member

· Prepare documentation for weekly manager meetings

· Register members and guests for events and answer questions regarding the event

· Promote member events and other club services using suggestive selling techniques

· Know and explain daily event details to members and guests

· Operate front office equipment such as mail machine, copier, and laminator

· Process mail, packages, and messages

· Report unusual occurrences or requests to management

· Maintain the cleanliness and neatness of the front desk and lobby area

· Maintain water station and snack tray in lobby

· Update marquee daily

· Prepare daily reservation cards and other template graphics as requested

· Mail monthly member statements and newsletter

· Prepare and process Letters of Introduction for members and reciprocal members

· Other duties as assigned

Physical Demands and Work Environment

· Must be able to sit for extended periods of time

· Able to climb stairs several times per day

· Occasional bending, stooping, lifting, and pulling

· Repetitive actions

· Moderate noise level

Job Type: Full-time

Salary: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Tuesday to Friday 10 a.m. to 8 p.m.
• Weekends as needed

Work Location: In person

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 10 hour shift

Work Location: In person

Salary : $20 - $23