Executive Director IT Operations

Pay Grade/Pay Range: Minimum: $114,600 - Midpoint: $160,500 (Salaried E16)

Department/Organization: 200721 - Enterprise Technology

Normal Work Schedule: Monday - Friday 8:00am to 4:45pm

Job Summary: The Executive Director of IT Operations oversees Telecommunications, IT Service Desk, Desktop Support, Systems Engineering and Cloud Infrastructure Services. Provides operational management tasks, team goal setting, personnel management, staff development, team performance monitoring, policy and process development, project facilitation, strategic planning, and process documentation.

Additional Department Summary: Supports the Office of Information Technology (OIT) by overseeing and managing critical IT systems and processes. Provides strategic direction, supervision, and mentorship to assigned employees. Fosters a culture of innovation and excellence. Provides oversight of key operational areas within OIT, specifically Systems Engineering and Cloud Infrastructure Services, Telecommunications, IT Service Desk, and Desktop Support. Advances the professional practices, processes, and documentation for the areas of responsibility and initiates change proposals to realize continuous process improvements.

Required Minimum Qualifications: Master's degree and eight (8) years of IT system experience; OR bachelor's degree and ten (10) years of IT system experience.

Skills and Knowledge: Broad range of technical knowledge. Experience with personnel management.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases.