Analyst, Advancement Systems and Process Improvement

DepartmentARD Advancement Systems and Process ImprovementAbout the DepartmentAlumni Relations and Development (ARD) engages alumni (~220k), current students, parents and friends of the University through intellectual, professional and social activities on campus, around the world and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute.The Analytics and Technology Solutions (ATS) team provides technology and system solutions to enable ARD to meet aggressive fundraising goals and measure, analyze and predict growth in constituency giving and participation. Using an enterprise approach to data and systems, ATS creates a data and user environment that is consistent yet agile. Collaborating with stakeholders to understand program strategies, ATS develops data, reporting, and analytics solutions that lead to actionable outcomes and actualized goals.Job SummaryThis role liaises between the IT group and business to support the development and implementation of new systems and enhancements of existing systems. With moderate guidance, evaluates new IT developments and evolving business requirements, and uses elementary knowledge of University systems to recommend appropriate systems.ResponsibilitiesWorks directly with stakeholders from fundraising and operations teams across ARD to discover, document and test changes to departmental technology systems and related business processes.Manages and facilitates the discovery, development, and testing of User Stories to solve organization issues in partnership with Director and ITS.Makes connections between incoming user requests and identifying additional impacts.Identifies opportunities to gain value through innovations in process or system design.Studies the needs and objectives of key stakeholder groups to inform strategy and plans.Advances a culture of data-driven decision-making, collaboration, and innovation throughout the organization.Seeks opportunities for professional development that will enhance job performance, including attending webinars, seminars, and building networks within the University and with colleagues at peer institutions.With moderate direction from others, conducts business process analyses, needs assessments, and preliminary cost / benefits analyses. Uses basic understanding of applicable business processes, systems, and industry requirements.Implements functional, system, and program specifications. Assists in revising existing system logic difficulties as necessary, under the direction of more experienced colleagues.Supports the IT development group in building new systems and enhance existing systems. Assists in coding, testing, debugging, and implementing software solutions. Prepares documentation on system enhancements and / or alternatives.Administers new IT developments, keeps up with evolving business requirements, and uses knowledge of University systems to recommend appropriate systems alternatives and / or enhancements to current systems.Performs other related work as needed.Minimum QualificationsEducation : Minimum requirements include a college or university degree in related field.Work Experience : Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.Certifications : Preferred QualificationsEducation : Bachelor’s or advanced degree.Experience : Minimum two years of professional work experience in business analysis, product management, project management, or related roles.Technical Skills or Knowledge : Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Phoenix (the University's Donor Relationship Management System), Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access.Strong project management skills, with an aptitude for leading end-to-end project delivery.Comfortable with ambiguity.Preferred CompetenciesOutstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively. Explain complex ideas clearly and simply.Manage confidential information with discretion and tact.Act with integrity, professionalism, and confidentiality.Work collegially and collaboratively in a team setting.Self-motivated and take initiative.Prioritize multiple projects and independently follow through with detail.Working ConditionsThis position has a hybrid work schedule which includes weekly in office presence.Standard office environment.Travel to campus and / or non-campus locations for University business.Work evenings and weekends as needed.This position is located in Hyde Park at 5235 South Harper Court.Application DocumentsResume / CV (required)Cover Letter, addressed to the Hiring Committee (preferred)When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.Job FamilyInformation TechnologyRole ImpactIndividual ContributorScheduled Weekly Hours37.5Drug Test RequiredNoHealth Screen RequiredNoMotor Vehicle Record Inquiry RequiredNoPay Rate TypeSalaryFLSA StatusExemptPay Range$72,250.00 - $85,000.00The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.Benefits EligibleYesThe University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook .Posting StatementThe University of Chicago is an Affirmative Action / Equal Opportunity / Disabled / Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.Staff Job seekers in need#J-18808-Ljbffr

Salary : $72,250 - $85,000