What are the responsibilities and job description for the Hospital Communications Specialist position at The University of Iowa?
Posting ID
147792
Department
Telecommunications/UIHC
Jobcode
IT Support Associate
Working Title
Hospital Communications Specialist
Details
Under general supervision is responsible for coordinating responses of medical and health care personnel to multiple emergency situations; screening and directing communications between hospital staff, patients, and the public; and operating and maintaining the hospital paging system and other hardware and software unique to the Iowa Health Care Telecommunications Center.
- Coordinates response of internal and external staff to multiple types of emergency situations.
- Facilitates medical communications during emergency situations.
- Executes hospital-wide communication procedures for major system outages, inclement weather, and disaster situations.
- Monitors alarms and provides emergency escalation for alarms.
- Maintains the release of information status in the patient profile in the hospital inpatient directory.
- Assists users with service and information related to communication technologies.
- Provides call processing and on-call services for outside and affiliated agencies.
- Screens calls and directs communications among faculty, staff, and students; patients and visitors; law enforcement agencies; and the general public.
- Places long distance and international calls.
- Establishes multiple-party conference calls and monitored calls.
- Responds to incoming calls on the Telecommunications Device for the Deaf.
- Operates and maintains the Amcom call processing system.
- Operates and maintains the Hospital Paging System and Pagers.
- Understands and applies basic knowledge of computer technology and various software packages.
- Maintains unit quality control.
- Provides input in the development of unit policies and procedures.
- Performs job functions efficiently and effectively.
- Completes other duties as assigned.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
This position is not eligible for University sponsorship for employment authorization.
Contact
RITA BEERS
Phone: 319-356-0050
Email: rita-beers@uiowa.edu
Phone: 319-356-0050
Email: rita-beers@uiowa.edu
Application Instructions
Email resume to rita-beers@uiowa.edu with subject line of Temporary Hospital Communications Specialist
Ad Start Date
01/13/2025
Ad End Date
01/16/2025
