What are the responsibilities and job description for the Patient Scheduling Specialist position at The University of Kansas Health System?
About Us
">The University of Kansas Health System is committed to providing exceptional patient care and advancing medical research and education. Our team of dedicated professionals works together to deliver world-class healthcare services.
">What We Offer
">- A dynamic and supportive work environment. ">
- Competitive compensation and benefits packages. ">
- Ongoing training and professional development opportunities. ">
- The chance to be part of a team that makes a difference in the lives of our patients and their families. ">
Responsibilities
">- Schedule patient appointments, respond to phone calls, and navigate medical records. ">
- Maintain accurate patient information and ensure timely communication with patients and healthcare providers. ">
- Collaborate with healthcare teams to ensure seamless patient care and efficient clinical operations. ">
- Participate in ongoing training and professional development to stay up-to-date on best practices and industry developments. ">
Qualifications
">- High School Graduate or equivalent. ">
- 1 or more years direct customer service experience in a healthcare or contact center environment. ">
- Basic computer skills, including Microsoft Excel, Word, Outlook, and Teams. ">
- Ability to maintain patient confidentiality. ">
- Strong communication and interpersonal skills. ">
Benefits
">- A comprehensive benefits package, including health, dental, and vision insurance. ">
- A 401(k) retirement plan with employer matching. ">
- Paid time off and holidays. ">
- Professional development opportunities, including tuition reimbursement and continuing education programs. ">
