What are the responsibilities and job description for the Director, Business Informatics position at The University of Maryland Medical System?

The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.

Please make an application promptly if you are a good match for this role due to high levels of interest.

Job Description

General Summary

The Director of Business Informatics is responsible for the vision, leadership and strategic direction of the organization’s Business Informatics (BI) functions, including enterprise business reporting, strategic and ad-hoc analysis, dashboards / scorecards, data discovery and data visualization. This role will be directly responsible for technical development, quality assurance of UMMS’ reporting and data discovery / visualization initiatives. Working with the appropriate UMMS leadership and stakeholder teams, the successful individual will manage processes across projects and ensure stakeholder satisfaction with the deliverables and outcomes of strategic data and BI initiatives. In addition, this individual will leverage data to promote progressive ways of thinking and facilitate alignment of the business intelligence function to UMMS’s strategic priorities and broader clinical and business evolution.

The Director, Business Informatics will also be responsible for leading a team of business intelligence developers and application programmers to provide a sustainable business intelligence asset infrastructure that enables the organization to access, analyze, maintain and leverage the organization’s business data assets in a secure and compliant manner. He / she will also provide leadership in leveraging the enterprise business intelligence technology stack to support the organization’s business performance and operations performance, working across Corporate Shared Services, Finance, Budgeting, and Hospitals. The Director will provide significant guidance around systems such as Lawson, Kronos, Kaufman Hall, etc.

Principal Responsibilities and Tasks

Provide technical, functional and project supervision to the BI team.
Develop close working relationships with business stakeholders to identify functional requirements for BI deliverables.
Provide guidance to the technical execution of all activities related to data discovery, data visualization, dashboards / scorecards and enterprise reporting. This includes development of new functionality, quality assurance and ongoing production operations.
Develops and maintains positive relationships with clinical and business leaders and provides support for BI functions.
Works with customers to align and prioritize key technology initiatives, develop resource plans, ensure appropriate sourcing, and create enterprise timelines for delivery.
Participate in the company’s data governance initiative as needed. Assist in developing, promoting and enforcing data standards and quality in the business intelligence program.
Develop appropriate technical ability within the BI team; Lead and coach teams to recruit and retain high caliber technical and analytical staff.
Prioritize department project work and delegate responsibilities effectively.
Coordinate with analytics talent pools outside of the business intelligence team, facilitate cross training and innovation.
Facilitate and promote adoption of analytics products, including but not limited to dashboards / scorecards and other descriptive, predictive and prescriptive analytics toolsets.
Provide leadership for training opportunities for end-users when it comes to utilization and adoption of analytics tools / products.
Keeps abreast of newly released analytics products in organization’s major clinical and business systems; develops plans for appropriate testing and feasibility of such products to support the organization’s strategic priorities as well as clinical / business operations.
Maintains knowledge and expertise of developments and emerging trends in business intelligence technology offerings and determines strategic role of such technology in the organization.
Collaborate with the Director of Enterprise Data Integration and Solution Architecture, Data Governance leadership and healthcare data scientists in introducing and integrating new analytics / data tools to support strategic, clinical and operational initiatives of the organization.
Directs the supervision of the Business Intelligence staff to include hiring, work allocation, scheduling, training and professional development, problem resolution, performance evaluation and related supervisory activities.

Qualifications

Education and Experience

Bachelor's degree in Computer Science, Information Systems, Mathematics, Statistics, Physical Sciences, Life Sciences or a related field is required.

A minimum of 10 years leading a business intelligence team consisting of analytics and reporting teams and experience in information management and data analysis.

Broad understanding of the health care field and related processes is required.

Extensive experience with business intelligence tools, designing, reporting and delivering analytic solutions, data management and warehousing, and the strategic use of information.

Expertise in the fields of data quality, data profiling, data security and master data concepts.

Knowledge, Skills and Abilities

Strategic thinker as well as a tactical manager who will be able to focus on broad conceptual issues as well as the detailed aspects of managing the process.

Experience managing complex BI projects, in alignment with corporate data governance activities.

Passionate and dynamic leader with the energy and ability to establish effective working relationships across the organization. Able to negotiate effectively with internal and external stakeholders.

Proven ability in establishing successful long term business relationships with internal and external stakeholders.

Ability to establish and articulate a vision, set goals, develop and execute strategies and track and measure results.

Ability to build and motivate a team to achieve well communicated expectations.

Proven negotiating and consensus building skills.

Ability to work effectively and achieve results across internal functional areas and external parties in ambiguous situations.

Able to solve tough and complex problems; great at gleaning meaning from available data; adds personal wisdom and experience to come to the best conclusion and solution; uses multiple problem-solving tools and techniques.

Manages people well; gets the most and best out of employees; sets and communicates guiding goals; measures accomplishments, holds people accountable, and gives useful feedback; delegates and develops; keeps people informed; provides coaching for today and for the future.

Displays strong organizational skills and is effective and efficient at marshalling multiple resources to accomplish goals; lays out tasks in sufficient detail to mark the trail; is able to get things done with less and in less time; is skilled at multitasking; foresees and plans around obstacles.

Adept at measuring progress; sets up systems that can almost manage themselves and is a master of effective and efficient work systems; can quickly diagnose and fix a workflow problem and is always looking for improvement.

Excellent written and verbal communication skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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