Chief Technology Officer

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Summary

Reporting to the Senior Vice President, Chief Information and Digital Officer (CIDO), the CTO is an enterprise level executive and will oversee all IT infrastructure services across UM and UHealth in support of education, clinical care, and research missions. They will provide strong tactical, logistical and strategic leadership in support of a transformational executive team vision. The CTO will manage multiple technical departments including End User and Server Devices, Cloud Platform Engineering & Operations, Network, Data Center & Communications, Infrastructure Software & Services, and Infrastructure Architecture. The role will lead the delivery, support and planning of a wide variety of technology platforms in a critical 7x24x365 patient care, education and research environment.

The CTO will develop and implement measurabletactics to meet the growing demand for IT through people, process and technology programs. They will develop strong relationships across the organization to influence and manage buy-in for technology direction and emerging industry trends. The CTO will work closely with the CIDO and other leaders to provide management of the technology and operations functions of the IT Division and create an environment focused on end user satisfaction.

The CTO must possess exceptional communication skills and serve as a technology evangelist for the institution. The successful candidate will be relationship focused and service driven, enabling a highly available, infinitely scalable, and long-term sustainable technology eco-system. The CTO must be a strong leader with the ability to develop and deliver a vision for IT working in a large and complex organization. The CTO will have deep knowledge and a proven track record of successfully implementing advanced technology solutions that dramatically improve operational efficiency and the overall user experience. The incoming CTO must possess a highly inquisitive and creative mind, superior analytical and implementation skills, and the ability to fearlessly lead and interact at a high level with other executives and drive change management across the enterprise.

Responsibilities

The successful Chief Technology Officer candidate will :

• Provide enterprise-wide leadership in developing and executing a comprehensive technology infrastructure plan that is aligned with the mission and strategic priorities of UM.
• Key contributor to the ongoing development and implementation of the organization's Information Technology tactics, logistics and strategy.
• Create a culture of quality customer service and innovation that is aligned with organization's goals and mission.
• Responsible for managing technology operations, tracking technology trends, driving technology enabled innovation and facilitating technology investments across the enterprise.
• Participate as a member of senior management in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately, and organization's resources are used responsibly, particularly in areas of technology.
• Partner with key stakeholders to ideate, experiment and pilot new opportunities that advance education, research and clinical care.
• In partnership with the CISO, continue to evolve the information security program to ensure that information assets are adequately protected.
• Ensure the delivery of modernized technology including cloud to support digital, clinical, research and academic environments.
• Direct policy and procedure implementation, job documentation, and training for operations staff while adhering to the highest level of quality.
• Perform project analysis and acts as liaison to the UM community, vendors, and potential users while maintaining a customer satisfaction mentality.
• Provide both long- and short-range budget and capacity forecasts for technology infrastructure services, including hardware and software systems, services, and operations.
• Interact with students, staff, and faculty to resolve complaints and issues related to appropriate use of technology and institutional or personal information.
• Interact with Risk Management, Internal Audit, University Counsel, and other internal "control" units, and with external judicial authorities to ensure mutual cooperation.
• Assess and report on computer systems and telecommunications risks within the UM technology environment.
• Ensure internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with UM policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations.
• Develop effective means to communicate project milestones, needs and challenges to the CIDO, IT Leaders and other senior administrators.
• Implement technology platforms, support and strategies that align with, and support the rapidly growing and changing enterprise needs of organization.
• Attend conferences and trainings and performs presentations for collegial exchange.
• Establish, maintain and apply up-to-date knowledge of technology standards, industry trends, emerging technologies. Share those trends with other leaders to inform the current and future technology strategy of the organization.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Candidate Qualifications

Education / Certification

Knowledge and Work Experience

Leadership Skills and Competencies

LI-SI1

The University of Miami is an Equal Opportunity Employer - Females / Minorities / Protected Veterans / Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status : Full time

Employee Type : Staff

Pay Grade :