What are the responsibilities and job description for the Patient Access Representative 1 (On-Site) (H)- PART TIME position at The University of Miami?
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Where Excellence Meets Purpose
The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.
With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful purpose to transform and impact the lives of its students, patients, members of the community, and people across the globe.
The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.
The University has been named on Forbes's Best Employers list for two consecutive years, and is the only university in Florida to receive this honor.
The Patient Access department has an exciting opportunity for a part-time Patient Access Representative 1 to work on-site on the UHealth campus.
CORE FUNCTIONS :
- Serve as Patient Advocate and Service Ambassador by providing a favorable first impression and proactive attention to internal and external customers in order to meet or exceed expectations, address concerns, and optimize experience.
- Perform all on-site patient access registration related functions promptly without compromising patient safety, quality, service levels, and reimbursement.
- Comply and abide with all established UHealth policies and procedures related to Patient Access and State / Federal regulations.
- Identify and collect patient's self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics thereby playing a key role in reducing AR, Bad Debt, and Collection Costs by collecting patient's financial responsibility upfront.
- Perform other duties as assigned based on departmental needs.
This list of duties and responsibilities is not intended to be all- inclusive and may be expanded to include other duties or responsibilities as necessary.
Knowledge, Skills, and Abilities :
CORE REQUIREMENTS :
Any appropriate combination of relevant education, experience and / or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females / Minorities / Protected Veterans / Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status : Part time
Employee Type : Staff
Pay Grade :
