What are the responsibilities and job description for the Transplant Program Navigator position at The University of Mississippi Medical Center?
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Human Resources
Important Applications Instructions:
Please complete this application in entirety by providing all of your work experience, education and certifications/
license. You will be unable to edit/add/change your application once it is submitted.
Job Requisition ID:
R00040319
Job Category:
Clerical and Customer Service
Organization:
Transplant-Marrow 1
Location/s:
Jackson Medical Mall
Job Title:
Transplant Program Navigator
Job Summary:
Support the RN Transplant Coordinators manage patient care and transplant processes. This role will perform all transplant process roles that do not require a RN license, allowing the RN Transplant Coordinators to focus on patient clinical care. Those roles include, but not limited to; communicating with patients regarding evaluation testing/procedures, organization testing/procedural calendars, interfacing with external departments to ensure testing/procedures are scheduled in the best possible manner for the patient, managing the office functions for the coordinator team including; faxes/emails/telephone, ensuring prior authorizations have been attained prior scheduling and other roles deemed necessary and appropriate. Excellent communicator to patients, RN Transplant Coordinators and providers.
Education & Experience
Education and Experience Required: Bachelor's degree in related field required. Science, technology, engineering, or mathematics preferred.
Certifications, Licenses or Registration Required: N/A.
Preferred Qualifications: Healthcare experience in a high pace office setting preferred
Knowledge, Skills & Abilities
Knowledge, Skills, and Abilities: Ability to concentrate and pay close attention to detail. Ability to learn computer and application skills as applicable to role. Ability to interact with and work around people. Ability to make judgments in demanding situations. Ability to react to frequent changes in duties and volume of work. Ability to listen empathetically. Ability to logically organize details. Comfortable accepting responsibility for medium to large scale projects involving multiple resources and spanning many months from start to finish. Ability to manage multiple concurrent activities.
Responsibilities:
- Supports the mission of transplant patient care by ensuring a high attention to detail, willingness to learn medical terminology and concepts. Work closely with the medical and nursing teams to become an integral addition to the overall care of the transplant patient.
- Assists the transplant coordinator to monitor the progress and outcomes of transplant patient care throughout the care continuum.
- Facilitates the scheduling of studies or procedures for diagnostic purposes.
- Communicates in a timely manner with patients, patient families, multi-disciplinary team and medical personnel.
- Supports the transplant coordinator to ensure effective collaboration with all multi-disciplinary team members and disciplines that are involved in the care of the transplant patients.
- Completes necessary documentation according to regulatory requirements, including but not limited to: Centers for Medicare and Medicaid (CMS), United Network for Organ Sharing (UNOS) or National Marrow Donor Program (NMDP) and/or Center for International Bone Marrow Transplant Registry (CIBMTR).
- The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive.
Physical and Environmental Demands:
Requires occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crouching/stooping, occasional driving, occasional pushing/pulling, occasional reaching, constant sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
Requires occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crouching/stooping, occasional driving, occasional pushing/pulling, occasional reaching, constant sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
Time Type:
Full time
FLSA Designation/Job Exempt:
Yes
Pay Class:
Salary
FTE %:
100
Work Shift:
Benefits Eligibility:
Grant Funded:
Job Posting Date:
02/1/2025
Job Closing Date (open until filled if no date specified):
