What are the responsibilities and job description for the Benefits Specialist position at The University of Oklahoma?
The Office of Human Resources is looking to add an enthusiastic and detail-oriented Benefits Specialist!
The Benefits Specialist position is a fast-paced role and forward-facing position that requires a high-level of customer service and organization. The University of Oklahoma-Norman campus has a benefit population of approximately 5,500 employees.
The HR Benefits Specialist is responsible for :
- Advises and counsels faculty, staff, and students regarding health benefits. Determines actions to be taken handling all but unusual cases.
- Responsible for processing and verifying large quantities of data to maintain accurate health coverage records.
- Conducts one-on-one benefits counseling with Staff, Faculty, and Students.
- Completes paperwork regarding child support enforcement and answers inquiries regarding child insurance benefits.
- Conducts benefits orientation.
- Investigates the reason for wrongful health charges.
- Prepares weekly invoice of claims for payment from insurance providers.
- Monitors and updates coverage and corrects charges for Faculty, Staff, and Students, as well as their dependents.
- Assists with dependent verification for all benefits eligible employees.
- Explains details of health plan coverage dates, premiums, open enrollment, waiver applications through email, phone calls, or in person.
- Sets up payroll deductions with dependent coverage to be deducted from paychecks.
- Assists retirement as needed and during peak times.
- Performs various duties as needed to successfully fulfill the function of the position.
This position may assist with the billing process for employees on FMLA and personal leaves of absences from the university. The Benefits Specialist will also complete National Medical Support Orders. This role will also complete and return discrepancy reports sent by the different vendors.
