What are the responsibilities and job description for the Information Technology Technical Director, Wharton Computing and Instructional Technology position at The University of Pennsylvania?

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Information Technology Technical Director, Wharton Computing and Instructional Technology

Job Profile Title

Information Technology Technical Director

Job Description Summary

Founded in 1881 as the world's first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year, 13,000 professionals worldwide advance their careers through Wharton Executive Education's individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a diverse staff population representing a rich array of backgrounds, expertise, and cultures. To learn more, visit www.wharton.upenn.edu.

Develop and lead IT strategy and manage the technology portfolio for assigned administrative departments within Wharton, including External Affairs, Human Resources, Wharton Operations, Finance and Administration, and the Wharton Global Youth Program. Collaborate with senior leadership and staff in these departments to drive technology initiatives, set multi-year strategies, and enhance technology services to meet organizational goals. This role involves overseeing technology portfolios, analyzing business processes, and guiding the implementation of technology initiatives to address departmental needs. Represent the interests of Wharton Computing and the assigned departments in strategic planning. Lead, develop, and mentor direct reports, fostering professional growth and a collaborative team culture.

Job Description

The successful candidate in this role will be a key member of Wharton Computing's Strategic Partnership team, ensuring administrative departments within the Wharton school, including External Affairs, Human Resources, Wharton Operations, and Finance and Administration, have the technology, insights, and support required to achieve their goals. Responsibilities include managing technology resources and priorities, analyzing business processes, and guiding the implementation of technology efforts that support operational and strategic objectives. The person in this position represents Wharton Computing to stakeholders, advocating for departmental technology needs, and promoting available services. Additionally, the role involves driving improvements that enhance efficiency and align with Wharton's broader mission. Leadership responsibilities include mentoring three direct reports and fostering a collaborative and supportive team environment.

Key Responsibilities :

Technology Strategy and Portfolio Management : Develop and implement technology strategies for administrative departments, managing technology resources, prioritizing efforts, and guiding the adoption of tools and solutions that address departmental and organizational goals.
Advocacy and Coordination : Act as a trusted advocate for the technology needs of assigned departments, ensuring their priorities are represented and integrated seamlessly into Wharton Computing's broader initiatives. Represent Wharton Computing services to stakeholders, highlighting available resources and solutions that support departmental and institutional goals. Facilitate coordination among stakeholders, internal teams, and external vendors.
Process Improvement and Change Management : Analyze business processes and identify opportunities for improvement. Lead change management efforts to ensure smooth adoption of new technologies and workflows.
Relationship Management and Collaboration : Build and maintain strong relationships with senior leaders and staff in assigned departments. Act as a liaison to align technology efforts with departmental goals and, when possible, coordinate these efforts across Wharton to support shared objectives. Team Leadership and Development : Mentor and guide a team of three direct reports, fostering their professional growth and creating a collaborative, innovative team environment.
Technology Trends and Future Planning : Stay informed about emerging technology trends and apply insights to anticipate future needs, supporting the School's long-term goals.
Perform additional duties as assigned to support Wharton Computing's mission and operations.

Qualifications :

Bachelor's degree required; Master's degree in a related field preferred; and

5-7 years of experience in IT leadership, business relationship management, or similar roles; or equivalent combination of education and experience.

Experience in managing technology portfolios, leading change management efforts, and delivering impactful technology solutions.

Excellent communication, leadership, and problem-solving skills.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Wharton School

Pay Range

90,860.00 - $150,000.00 Annual Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Equal Opportunity Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

Tuition : Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

Retirement : Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

Time Away from Work : Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.

Long-Term Care Insurance : In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

Professional and Personal Development : Penn provides an array of resources to help you advance yourself personally and professionally.

University Resources : As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.

Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

Flexible Work Hours : Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and / or job structures.

Penn Home Ownership Services : Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

Adoption Assistance : Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit : https : / / www.hr.upenn.edu / PennHR / benefits-pay

Salary : $90,860 - $150,000

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