What are the responsibilities and job description for the Service Desk Support Tech III position at The University of Rochester?
Supports the lower-level staff regarding troubleshooting and escalations. Resolves high-level troubleshooting and complex issues with servers, email, issues with Net. ID's in LDAP and desktop applications, hardware and operating systems. Works with s Service Desk, Support Technician, Technical Support, Support, Project Management, Technical, Technology