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Administrative Specialist: Department of Electrical Engineering and Computer Science - UTK

The University of Tennessee
Knoxville, TN Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

Job Description

The Min H. Kao Department of Electrical Engineering and Computer Science (EECS) at the University of Tennessee, Knoxville, invites applications for a full-time Administrative Associate I / Receptionist. Reporting to the Administrative Associate II / Front Office Manager, this position is responsible for duties pertaining to front office administration and support of the Online program's coordinator in addition to general student support. The position also provides backup to other administrative personnel in the front office and assists in supporting the Department Head, Chief of Staff, and Business Managers in clerical tasks.

Responsibilities

Front Desk Administration :

  • Coordinate and manage Business Office Mail.
  • Check in visitors for scheduled appointments.
  • Assist faculty, students, and office visitors with inquiries.
  • Assist and coordinate Textbooks for faculty.
  • Manage inventory, initiate supply orders, and stock office supplies and break rooms items.
  • Oversee swag inventory management.
  • Create and approve conference room reservations.
  • Distribute one-day parking passes to visitors when needed.
  • Download several reports including 14-day report, graduation report, and RIF.
  • Update phone lists.
  • Manage the eecsinfo email.
  • Building / space access support

On-line Master's Programs Student Support :

  • Assist MSCS students with inquiries and information requested about the on-line programs.
  • Serve as a liaison between students and enrollment advisors.
  • Maintain updated enrollment data
  • Generate regular reports pertaining to the on-line master's programs
  • Assist with tracking inventory for on-line programs
  • Generate weekly course rosters for the student coaches.
  • Send welcome emails via Slate to depositors explaining the course enrollment process.
  • Utilize proper storage methods for repository of forms from admissions to candidacy for on-line students.
  • General EECS Student Support

  • Update advisors for graduate students in Banner.
  • Serves as a backup to Student Services Associate / Business Manager for Fellowship tracking in conjunction with the Associate Dept Head.
  • Serves as a backup to Student Services Associate / Business Manager with scholarship tracking, award notifications, and input into university systems.
  • Qualifications

    Required Qualifications :

  • High school diploma
  • Ability to multitask and work in a fast-paced environment with faculty, staff, and students.
  • Knowledge of Microsoft Office and other appropriate administrative / office software
  • Willingness and ability to work on special projects when needed.
  • Professional communication skills as well as confidence in interacting with high-level stakeholders.
  • Preferred Qualifications :

  • Experience working as an administrative professional in a college department.
  • Knowledge of UTK policies and procedures.
  • Ability to maintain focus with frequent interruptions.
  • Additional information regarding the Department may be viewed at

    About Us

    With over 225 years dedicated to education and research, and as one of the 100 largest employers in Tennessee, there is endless potential to discover at the University of Tennessee, Knoxville. This advanced academic center comprises 17 degree-granting colleges and schools, 900 programs of study, 547 graduate programs, and is home to over 7,500 employees statewide who support the continued growth of the state's flagship land-grant university. The University of Tennessee Institute of Agriculture, Anthropological Research Facility, Space Institute, and the UT Institute of Public Service are acclaimed entities of the UT system and with nearby affiliate, Oak Ridge National Laboratory, Rocky Top is a university on the rise. UT Knoxville considers its employees its number one asset and with values that focus on work-life balance, compensation, and innovative leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs. Apply today and join the Vol Family for life!

    Ranked nationally as "Best Employer for New Graduates", "One of America's Best Large Employers", "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

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