What are the responsibilities and job description for the SR. Admitting Clerk-Operatory position at The University of Tennessee?
Job Description
Market Range : 04
Hiring Salary : $18.00 / Hourly
JOB SUMMARY / ESSENTIAL JOB FUNCTIONS : The Senior Admitting Clerk maintains the day-to-day activities of the front desk, including clerical and creating / updating patient records in the Clinical Software for the College of Dentistry.
Responsibilities
DUTIES AND RESPONSIBILITIES :
- Creates new patient records for screening, orientation, oral diagnosis, emergency, pediatric, oral surgery, dental hygiene, and undergrad clinic.
- Verifies patient demographics and enters information into Clinical Management software.
- Captures patient photos for chart and signatures for proper forms and consent.
- Answers multi-line telephone and greet patients / visitors for the department.
- Manages the Medical Consults for all undergraduate patients and alerts undergraduate students assigned to the case.
- Manages the Access database which records the yearly flow of potential patients to the College that were accepted, declined, referred and / or did not show for screening / orientation appointment.
- Process payments from patients including but not limited to credit cards, cash payments, and online payment methods.
- Reconciles cash, check, and credit card payments with the Patient Accounting Software's bank deposit reports to comply with the College of Dentistry's financial policies and procedures.
- Interacts with patients via phone to inform them of balances due or credit balances owed to the patient.
- Collects payments data to process payments via phone by credit card payments and other current and future payments.
- Performs other duties as assigned.
Qualifications
MINIMUM REQUIREMENTS :
EDUCATION : High School Diploma or GED. (TRANSCRIPTS REQUIRED)
EXPERIENCE : One (1) year of clerical experience. (Experience in a dental or medical office is preferred.)
KNOWLEDGE, SKILLS, AND ABILITIES :
Salary : $18
