Business Service Center Specialist III, Student Success (Grant Management)

Org Marketing Statement

The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 35,000 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property — for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online , on UTSA Today or on X (formerly Twitter) , Instagram , Facebook , YouTube or LinkedIn .

In 2024, the UT System Board of Regents authorized UT System to begin integrating UTSA and UT Health San Antonio into one unified institution, establishing a world-class university that integrates academic, research, and clinical excellence to build a profoundly impactful university of the future. Driven by a vision for growth and impact, this merger will expand capacity to offer robust undergraduate and graduate programs, attract top-tier faculty and staff, develop innovative initiatives, and elevate transdisciplinary research to address the evolving needs of the region.

Posting End Date: Open until filled. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.

Salary Range: Up to $60,000 annualized, commensurate with education, experience and qualifications.

Hours: up to 40 hours per week, exempt.

Required Application Materials:

• Resume and cover letter are required. PDF format preferred.
  
  

Job Summary

Essential Functions

Provide support for financial and human resource administration activities to the Business Service Center.

Core Responsibilities

• Responsible for the administration and monitoring of complex financial and business transaction processes in support of the Business Service Center. May exercise functional supervision or act in a lead capacity for Business Service Center staff; resolves complex work matters.
• Receives, reviews, analyzes, and processes complex business, financial, and payroll/personnel-related transactions into a variety of University software systems. Transactions include a combination of accounting (posting and reconciling), budget development and monitoring, purchasing, travel, records management, and project scheduling.
• Acts as a resource for BSC staff; provides training regarding various business transactions such as accounting; purchasing and procurement, travel, and reconciliation of accounts; may assign and review the work of others.
• Works closely with the unit manager to implement processes to improve data integration as well as process improvements across all functional areas.
• Prepares, analyzes, and creates statistical, financial, and related ad hoc reports; provides policy input and recommendations for improvement to business process management systems and procedures.
• Examines budgets for accuracy and compliance with procedures and regulations. Compiles and analyzes financial information to post entries to accounts in an automated finance system; allocates expenditures, encumbrances, receipts, and receivables based on reports and schedules; reviews and processes requisitions; confers with the department for clarifications and specifications, and preferred supplies; confers with vendors to obtain product or service information such as price, availability, and delivery schedule.
• Coordinates recruitment and hiring efforts for exempt and non-exempt personnel; creates employment requisitions for posting; reviews applications and related documentation
• Ensures timely and accurate processing of all personnel actions in automated HR system to include, but not limited to, creating, and submitting documents/requests via respective institutional systems, under established University and Human Resource Services policies and procedures; collaborates closely with Human Resource Services regarding employee relations and compensation matters.
• Identifies and resolves issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures.
• Maintains a high degree of confidentiality and ensures the safety of all confidential and sensitive information privy to this position.
• Acts as liaison between departments and internal or external customers and interacts with clients by telephone, electronically, or face-to-face to identify and support their transactional needs/requirements; proactively engages customers through reporting and personal responses; researches and evaluates all relevant information to handle inquiries and complaints; promptly responds and resolves customer inquiries and/or complaints; manages client expectations and provides consistent client updates; keeps records of client interactions, transactions, and actions taken; communicates and coordinates with internal departments as needed to resolve client issues.
• Attends meetings and may serve on committees on behalf of BSC.
• Completes special projects and assignments.
• Promotes safety and environmental protection by working immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training.
• Performs other duties as assigned.
  
  

Required Qualifications

• Bachelor’s degree from an accredited institution.
• Experience can substitute for the degree on a one-for-one basis.
• Four (4) years of related experience in one or more of the following areas: Purchasing, Travel, Financial Reporting, or Human Resources.
  
  

Preferred Qualifications

• Four (4) years of grant management experience that includes fiscal support and reconciliation of accounts.
  
  

Knowledge, Skills, And Abilities

• Excellent oral and written communication skills.
• Excellent organizational skills.
• Proficient in Microsoft Office Suite and financial software/systems.
  
  

Additional Information

• UTSA is a tobacco free campus.
• This is a security sensitive position. Employment is contingent upon a successful background check.
• Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
• Valid driver’s license and Motor Vehicle Record (MVR) as applicable.
  
  

Working Conditions

• Office environment.
• May be required to work additional hours during peak periods.
• Ability to travel to and from meetings, training sessions, or other business-related events.
• Occasional after-hours and weekend work or overtime may be required.
  
  

Physical Demands:

• Sedentary work; sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally.
• Exerts up to 10 lbs. of force occasionally.
  
  

This position will require working both remotely in Texas and on campus. Subject to change depending on department need. Travel and parking expenses are the employee’s responsibility. Applicants must be adaptable and open to working in both environments.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.