Senior Undergraduate Admissions Counselor-Rio Grande Valley

Org Marketing Statement

The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 35,000 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property — for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online , on UTSA Today or on X (formerly Twitter) , Instagram , Facebook , YouTube or LinkedIn .

In 2024, the UT System Board of Regents authorized UT System to begin integrating UTSA and UT Health San Antonio into one unified institution, establishing a world-class university that integrates academic, research, and clinical excellence to build a profoundly impactful university of the future. Driven by a vision for growth and impact, this merger will expand capacity to offer robust undergraduate and graduate programs, attract top-tier faculty and staff, develop innovative initiatives, and elevate transdisciplinary research to address the evolving needs of the region.

Posting End Date: Open until filled. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.

Salary Range: Up to $52,100 annualized, commensurate with education, experience and qualifications.

Hours: up to 40 hours per week, exempt.

Required Application Materials:

• Resume and cover letter required.
  
  

Job Summary

Essential Functions

Functions as the senior level position involved in identifying, recruiting, and contributing to increasing the population of admitted and enrolled students and/or being responsible for program development and implementation in the Rio Grande Valley region of Texas.

Responsible for the oversight of planning, scheduling, execution, and supervision of recruitment planning and initiatives for an assigned territory. Will also have oversight of staffing, and university partnerships, and be tasked with meeting divisional and university KPI’s.

Core Responsibilities

• Supervises full-time, part-time and student employees either directly or indirectly, depending on area assigned. This includes performance evaluations, hiring, disciplinary processes, firing, mentoring, and coaching, and other related personnel issues.
• Coordinates travel schedules, and territory assignments, developing and implementing recruitment plans, retention programming, and/or UTSA admissions events on and off campus.
• Manages a geographical territory (regional and/or local); conducts travel and recruitment initiatives in assigned territory that includes recruitment events, visits, student meetings, counseling and outreach to for students, families, and university partners. This also includes establishing community relationships in targeted areas.
• Coordinates and Implements programming centered around Admissions, Financial aid, Enrollment, and special programs for the university.
• Works with Undergraduate Admissions Counselors I/II to coordinate and implement recruitment activities such as student travel, outreach initiatives, communication campaigns, and other strategic planning outcomes.
• Works with high school counselors to facilitate the application process at UTSA.
• Coordinates webinars, training, and professional development programming for the professional growth and mentorship of Undergraduate Admissions Counselors I/ II.
• Proposes, organizes, implements, and reports on enrollment planning strategies, assessments, data reviews, and enrollment forecasting for geographical territories; this includes guiding and strategizing with a supervised team.
• Develops working relationships with university agencies, departments, counselors, and advisors to enhance customer service and satisfaction.
• Leads special enrollment partnerships with campus departments, educational institutions, and organizations; this includes oversight and management of data sharing, programming, enhanced service opportunities, leading partnership discussions, and organizing strategic planning for enrollment goal setting.
• Coordinates and implements the holistic and committee review process and oversees advocacy representation for applicants, families, and university partners to resolve extenuating circumstances, grievances, and inquiries about admission decisions.
• Represents departmental leadership in public speaking, university meetings, and programming on and off campus, and maintain records of these activities.
• Works extensively with the CRM-Salesforce and BANNER Student Information Systems to communicate with students, manage campaigns, and dashboards, and track enrollment reporting.
• Performs other duties as assigned.
  
  

Required Qualifications

• Bachelor’s degree from an accredited university.
• Valid driver’s license required prior to first day.
• Three (3) years of progressively responsible experience in admissions, recruiting, advising and/or related enrollment and/or student service with some supervisory and/or program and/or territory oversight experience.
  
  

Preferred Qualifications

• Master’s degree from an accredited university.
• Three (3) years of experience in Higher Education recruitment.
• Full-time staff supervisory experience.
• Experience with CRM software such as Salesforce, Student Information System programs like Banner, recruitment, and data forecasting resources.
  
  

Knowledge, Skills, And Abilities

• Demonstrated organizational, written, and verbal communication skills.
• Excellent interpersonal skills; organizational skills; ability to multi-task and work cooperatively with others.
  
  

Additional Information

• UTSA is a tobacco free campus.
• This is a security sensitive position. Employment is contingent upon a successful background check.
• Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
• Valid driver’s license and Motor Vehicle Record (MVR) as applicable.
  
  

Working Conditions

• Office environment.
• Ability to travel to and from meetings, training sessions, or other business-related events.
• Frequent evening and weekend hours.
• Extensive travel is required with a personal car and/or company car.
  
  

Physical Demands:

• Exerts up to 40 lbs. of force occasionally.
• This position requires walking long distances, long periods of standing, and use of stairs.
  
  

This position will require working remote. Position located in the Rio Grande Valley region of Texas- must be living in the region by first day.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.