Library Assistant II- Night Shift

Required Application Materials

A single PDF or Word document containing a resume, letter of interest, and a list of three (3) professional references is required to apply.

Important Instructions:

When prompted to upload your “resume”, upload your combined documents as one file.

• Please do not upload documents to “Cover Letter” or “References”.

If the required application materials were not uploaded at the “resume” prompt, please withdraw your application, and re-apply to upload your combined documents as one file.

Job Summary

Position provides help desk and supervisory skills on the night shift.

Major Responsibilities/Duties/Critical Tasks

• Utilize the integrated library system (ILS) to provide library services in conjunction with library policies, including lending services, create and maintain patron accounts, provide public patron access, and resolve issues. Assure confidentiality of information in compliance with library and university policies and state laws.
• Provide help desk and technical services, including computer, printer and copier instruction and troubleshooting, monitor chat, basic research inquiries and referrals for advanced requests.
• Provide patron assistance in accessing Interlibrary Loan Services (ILS). Assist ILS staff by assuring accuracy of patron account information and copyright compliance, process book and/or article requests, and provide document delivery via the interlibrary loan system. Assist in maintaining records and deleting titles from ILS.
• Serve as the library collection agent for printing, overdue fines, lost items, and ill charges. Maintain cash balances in safe, cash drawer and state drawer. May prepare paperwork and deposit funds with university cashiers. May review overdue accounts and update records and reports weekly. Place and remove library holds on student university records.
• Assign daily tasks and supervise student library assistants. Participates in training new student employees. May make recommendations regarding student hiring.
• Assist in providing a neat and clean environment in the department and collaborative study spaces. Monitor facilities for maintenance and safety issues and report issues to appropriate library staff or contact campus security if needed. May be responsible for preparing the library for opening or closing.

Required Education/Experience

• High school graduation
• Two years of customer service experience

Preferred Education/Experience

• Two years of college
• Work experience in a library setting

Accompanying Knowledge, Skills, Abilities, and Competencies

• Good communication skills.
• Use of personal computer and Microsoft office.
• Experience in operation of office machines.
• Data entry and record keeping.
• Cash handling.
• Typical long semester work schedule:
  • Sunday - Thursday, 5:00 p.m. – 2:00 a.m.
• Typical summer semester work schedule:
  • Sunday – Thursday, 2:00 p.m. – 10:00 p.m.

Other Information

• Library assistant II - night shift manages the operation of the help desk during assigned shift, including supervision of student employees. The contribution of this position is to provide evening and late-night library services to students, faculty, staff and the community.
  • Undergraduate student library assistants (up to 5)
  • Graduate student library assistants (up to 3)

About The University of Texas at Tyler

The University of Texas at Tyler is part of the prestigious University of Texas System that includes 13 institutions located throughout the state. Founded in 1971, UT Tyler today enrolls 10,000 students and consists of six colleges.

Our beautiful Tyler campus features more than 200 acres nestled along a lake and surrounded by thick pine and oak forests, providing a picturesque location for study and recreation. We also offer instructional sites at The University of Texas Health Science Center at Tyler and in Palestine, Longview, and Houston.

With more than 80 bachelor's, master's and doctoral degree programs offered, UT Tyler provides a wealth of learning opportunities and dynamic programs.

For more information, please visit https://www.uttyler.edu/about/.

Additional Information

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

This position is security-sensitive and subject to Texas Education Code Section 51.215, which authorizes the employer to obtain criminal history record information. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

EEO/AA Statement

The University of Texas at Tyler is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a protected veteran, among other things, or status as a qualified individual with a disability.