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STUDENT SUCCESS SPECIALIST

The University of Texas Rio Grande Valley
Edinburg, TX Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 3/30/2025

Number of Vacancies
1

Location
Edinburg, Texas

Department
Office of Student Success

FTE
1

FLSA
Exempt

Scope of Job
To assist in the planning and operation of Student Success initiatives or projects designed to improve student experiences and outcomes. Responsible for coordinating and carrying out the day-to-day activities of assigned programs, initiatives, or projects.

Description of Duties
  • Implements proactive and responsive initiatives or projects to ensure that prescribed activities are carried out in accordance with university wide student success objectives.
  • Conducts tracking, progress monitoring, and analysis of student populations to facilitate student persistence and progress, retention, and/or degree completion.
  • Investigates student inquiries and provides solution-oriented recommendations.
  • Develops and implements high-quality initiatives and activities to move the needle on student success outcomes and the student experience.
  • Responsible for meeting with assigned student population for problem solving, counseling, or to discuss issues relating to retention, degree completion, or student success.
  • Responsible for advising students over university policies and procedures related to the specific student inquiry or concern.
  • Collaborates with university stakeholders/partners to promote the goals and objectives of Student Success.
  • Supervises and organizes seminars, workshops, and presentations for designated student populations.
  • Prepares regular reports, proposals, manuals, or other documentation for management use or as required for project, program, or initiative.
  • Serves as part of an interdepartmental team to support students from orientation to commencement, to employment or advanced study.
  • Reviews records and reports of activities to ensure progress toward specified program objectives; recommends modifications to procedures as required to ensure that objective is attained.
  • Connects students to on-campus and community resources according to their specific needs.
  • May conduct formal training or instruction over program goals, tools, resources, and university policies and procedures.
  • Maintains records of trends in student issues, policy and procedural modifications, etc.
  • Attends meetings, conferences, seminars, and university-wide events related to the mission and goals of student success and achievement gaps.
  • Performs other duties as assigned.

Supervision Received
General supervision from assigned supervisor.

Supervision Given
Direct supervision of assigned staff.

Required Education
Bachelor’s degree from an accredited university.

Preferred Education
None.

Licenses/Certifications
N/A

Required Experience
One (1) year of experience working with student populations, student retention/engagement, tracking and case management, or degree completion related activities.

Preferred Experience
N/A

Equipment
Use of standard office equipment.

Working Conditions
Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work may be required. Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

Other
Knowledge of how to work with student populations, strong writing and communication skills, ability to manage time effectively and balance projects, and strong teamwork skills.

Physical Capabilities
N/A

Employment Category
Full-Time

Minimum Salary
Commensurate with Experience

Posted Salary
Commensurate with Experience

Position Available Date
01/08/2025

Grant Funded Position
No

If Yes, Provide Grant Expiration Date

Posting Detail Information

EEO Statement
It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants
Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

Date of Birth
Social Security Number
Gender
Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.

If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or careers@utrgv.edu.

Additional Information
UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .

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