What are the responsibilities and job description for the Operations Support Specialist position at The University of Vermont Medical Center?
We are the heart and science of medicine. We are UVM Medical Center.
Job Description
The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff. Makes suggestions and participates in process improvements in support of achieving the established Medical Group performance expectations.
This position functions as part of the site-based leadership team in support of, and responsible for all clinic operations.
Education
Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary.
Experience
Minimum of one year of experience in a relevant healthcare setting.
WHY UVM MEDICAL CENTER (UVMMC)?
UVMMC is dedicated to our patients, providing the highest quality care for patients and their families. It is a mission that defines our culture, one of teamwork and collaboration. Every employee, whether they work directly in patient care or in a supporting role, has a hand in contributing to the wellness of the patient and the community.
Benefits
At UVMMC, we support our employees as passionately as we care for our patients. We offer a comprehensive, total compensation package that includes salary, health and wellness benefits, paid time off, and more.
Job Description
The Operations Support Specialist (OSS) is a lead position and an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors. The OSS acts as the lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributes to performance evaluations of the support staff. Makes suggestions and participates in process improvements in support of achieving the established Medical Group performance expectations.
This position functions as part of the site-based leadership team in support of, and responsible for all clinic operations.
Education
Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary.
Experience
Minimum of one year of experience in a relevant healthcare setting.
WHY UVM MEDICAL CENTER (UVMMC)?
UVMMC is dedicated to our patients, providing the highest quality care for patients and their families. It is a mission that defines our culture, one of teamwork and collaboration. Every employee, whether they work directly in patient care or in a supporting role, has a hand in contributing to the wellness of the patient and the community.
Benefits
At UVMMC, we support our employees as passionately as we care for our patients. We offer a comprehensive, total compensation package that includes salary, health and wellness benefits, paid time off, and more.
- https://www.uvmhealth.org/medcenter/health-careers/benefits
- What is it like working here?
- https://www.uvmhealth.org/medcenter/health-careers/culture-and-work-environment
- Why Burlington, VT?
- https://www.uvmhealth.org/medcenter/for-employees/health-careers/life-in-vermont/about-burlington
