What are the responsibilities and job description for the Financial Operations Assistant position at THE UNIVERSITY OF VIRGINIA's COLLEGE AT WISE?
Job Title: Financial Operations Assistant
Job Overview:
The University of Virginia's College at Wise is seeking a detail-oriented and customer-focused individual to join our team as a Financial Operations Assistant. This role requires strong multitasking skills, attention to detail, and the ability to thrive in a fast-paced environment. As a key point of contact for students, parents, faculty, and staff, you will assist with account payments, deposits, and financial inquiries while providing outstanding customer service.
Key Responsibilities:
- Process tuition, fees, room, meal plan, and miscellaneous payments to student accounts
- Handle college departmental deposits (e.g., bookstore, parking decals, pool and all other funds)
- Assist students, parents, faculty, and staff with payments and meal plan purchases
- Balance and settle daily cash work, including bank deposits (alternating weeks with another cashier)
- Distribute payroll checks and maintain refund check logs
- Maintain spreadsheets and ensure accurate record-keeping
- Assist with payment plans and monitor online payment transactions
- Answer phones, monitor emails, and respond to inquiries professionally <>
- Work with UVA WISE Foundation for Cash and Gift Deposits
- Reconciliation of accounts · Assist with mailing student account statements
- Prepare and set up files for the new fiscal year
- Perform additional duties as assigned
Qualifications & Skills:
- Strong customer service and communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Basic accounting or cashiering experience preferred (training provided)
- Proficiency in Microsoft Office (Excel, Word) and willingness to learn internal systems
- Positive attitude and ability to work effectively in a team
- Associate's degree or equivalent experience required
