Retail Store Associate

JOB DESCRIPTION

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business promptly and is willing to obtain Notary and fingerprint roller certification.

RESPONSIBILITIES

• Delivers outstanding & friendly customer service to walk-in customers and telephone inquiries
• Continuously practices good communication skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Previous retail/customer service experience a plus
• Good communication and people skills
• Prompt, dependable and responsible
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Qualifies to apply to become a California Notary Public
• Able to lift 40 pounds

COMPANY DESCRIPTION

THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.

Work Remotely

• No

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: No more than 20 per week

Benefits:

• Flexible schedule
• Paid time off

Shift:

• Day shift

Application Question(s):

• Do you meet the qualifications to become a California Notary Public?

Notary Public Qualifications:

• be 18 years of age or older (there is no maximum age set by statute)
• be a legal California resident.
• complete a course of study approved by the Secretary of State.
• satisfactorily complete and pass a written examination prescribed by the Secretary of State.
• clear a background check.

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $17