What are the responsibilities and job description for the Part-Time Center Associate position at The UPS Store #1602?
The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
COMPENSATION
- $17 - $18 / hour
- Associate will need to work 25 to 32 hours per week.
- Required shifts are 11am to 7pm weekdays, some Saturdays 9am to 4pm
- Paid Holidays - 6 paid holidays per year after 90 days
- Paid Time Off - 1 Week paid time off per year, starts accruing after 90 days
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40 pounds
- Willing and able to work 25 to 30 hours per week for a 6-day work week
BENEFITS
- Employee Discounts
- Casual and creative work environment
- Flexible Work Hours
- Uniforms Provided
- Performance Bonus
Salary : $17 - $18