What are the responsibilities and job description for the Store Associate position at The UPS Store #1837?
The UPS Store Associate
We are a locally owned and operated franchise. You will work closely with the owner and manager of the store.
We endeavor to listen to our customers needs, educate them on our options, make a recommendation based on our experience and let the customer decide the course of action that's right for them.
Additional $1 per hour base pay if fluent in Spanish
The UPS Store is looking for a friendly and reliable associate to join our team. As an associate, you will be responsible for providing exceptional customer service, assisting customers with their printing, shipping, and mailbox needs, and ensuring the store is clean and organized.
Responsibilities:
Greet, educate, and assist customers in a friendly and professional manner
Process shipping and receiving transactions, including packing and labeling
Operate printing and copying equipment to fulfill customer orders
Assist customers with mailbox rentals and other services
Maintain store appearance and ensure cleanliness, including cleaning equipment and common areas
Perform other duties as assigned by management
Compensation:
We are closed on some Federal Holidays
50% profit split on prospected print jobs (Ask for details during interview)
Base pay of $15.10 per hour ($16.10 if fluent in Spanish)
$0.50 raises for completing each of the 3 required blocks of training (16.60 base pay after training, 17.60 fluent in Spanish)
$10 commission per new mailbox rental (6 month minimum rental)
Sick pay
Requirements:
Critical thinking skills - every shipment or print job is a puzzle to solved
Must be 18 years of age or older
Able to pass a background check
Able to become a notary public and fingerprint agent (we provide training/supplies)
Able to stand or walk for extended periods
Excellent communication and customer service skills
Ability to lift and move packages up to 50 pounds
Familiarity with computer and printing equipment
Availability to work flexible hours, including weekends and holidays
Previous retail or customer service experience preferred
The ideal candidate is someone who enjoys working with and educating customers on service options, comfortable working in an occasionally fast-paced environment, and can communicate effectively.
Job Types: Full-time, Part-time
Pay: From $15.10 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
Work Location: In person
Salary : $15