What are the responsibilities and job description for the Retail Associate position at The UPS Store #2748?
The Retail Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment, operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The leader expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Deliver outstanding customer service to walk-in customers and telephone inquiries
- Take ownership of the customer's shipping needs and offers viable solutions
- Act to learn all product and service offerings, alternative solutions, and industry trends
- Operate all equipment, software, and devices in an expert fashion and is willing to teach others
- Receive, sort and place mail in mailboxes accurately
- Consistently greet customers in a friendly manner quickly
- Quickly identify customer needs, and offer additional services which could benefit them
- Receive and prepare documents for printing and finishing
- Always wear uniform and maintain the image of the center
- Maintain a clean, organized, and safe working environment
- Perform other duties as assigned
- Employee would be required to be a Notary if required by store.
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Creative Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 50 pounds
- Willing and able to work 15-30 hours per week for a 6-day work week
- Previous retail experience is a preferred, any UPS store experience would be a big plus
- BENEFITS
- Employee Discounts
- Paid Training
- Paid Sick leave
- Friendly, Casual and creative work environment
- Uniforms Provided
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 25 – 35 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Retail sales: 2 years (Preferred)
Work Location: In person
Salary : $16