What are the responsibilities and job description for the Sales Associate position at The UPS Store #3752?
The Sales Associate at The UPS Store plays a key role in delivering exceptional customer service by assisting customers with packaging, shipping, and printing needs. This position requires a friendly, service-oriented individual who is organized, proactive, and comfortable with technology and point-of-sale systems.
Key Responsibilities
- Greet customers warmly and provide outstanding service for shipping, mailing, printing, and other store services.
- Assist customers with packing services, ensuring proper packaging and protection of items.
- Process shipments using UPS, USPS, and other carriers, following shipping regulations and guidelines.
- Operate and troubleshoot point-of-sale (POS) systems, cash registers, and payment processing.
- Offer guidance on printing, copying, and graphic services, including document preparation and formatting.
- Promote and upsell additional products and services, such as mailbox rentals, shredding, and office supplies.
- Maintain store cleanliness, restock shelves, and keep supplies organized.
- Handle inquiries, resolve customer issues, and follow store policies to ensure satisfaction.
- Accurately process payments, manage cash handling, and perform daily store opening and closing tasks.
Qualifications
- High school diploma or equivalent.
- Strong customer service and interpersonal skills.
- Retail, sales, or customer service experience is preferred.
- Comfortable working with computers, printers, and other office equipment.
- Excellent communication and problem-solving abilities.
- Ability to lift and move packages weighing up to 50 lbs.
- Detail-oriented with the ability to multitask in a fast-paced environment.
Why Join Us?
- Opportunity to grow with a recognized and trusted brand.
- A dynamic, supportive, and team-focused work environment.
- Competitive pay and potential for performance-based incentives.
- Flexible scheduling and training provided.
If you are a motivated individual who enjoys working with people and technology, apply today to join The UPS Store team and help customers succeed with all their shipping, printing, and business needs!
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 20 – 30 per week
Shift:
- Day shift
Work Location: In person
Salary : $15 - $17