What are the responsibilities and job description for the Sales Associate position at The UPS Store #3987?
The Sales Associate delivers excellent customer service and meets sales quotas for their store. The Associate helps identify client needs, answers questions about our products and services, and recommends solutions. The Sales Associate ensures that customers leave the store satisfied and contributes to the store’s profitability. Candidates with strong communications skills who can make customers feel welcome will stand out.
Responsibilities
- Delivers excellent customer service to walk-in customers and telephone and email inquiries
- Practices good listening skills with customers and coworkers
- Assists customers with packing and shipping needs
- Answers customers’ questions about specific products or services
- Assists customers with printing services
- Conducts price and feature comparisons to facilitate customer purchasing
- Cross-sells products and services to best serve customer needs
- Maintains a clean work environment for all customers and staff members
- Is interested and engaged in learning about the industry
- Stay up-to-date with new products/services
Qualifications
- Basic math skills required
- High school diploma or GED preferred
- Experience with customer service and/or retail preferred
- Working knowledge of Microsoft Office suite preferred
- Working knowledge of Adobe Creative Cloud products preferred
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
Benefits
- Employee discount
Schedule
- Must be willing to work weekends
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 35 per week
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Maple Valley, WA 98038: Relocate before starting work (Required)
Work Location: In person
Salary : $17